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Domestic Violence Program Supervisor; Domestic Violence Courthouse

Job in Chicago, Cook County, Illinois, 60629, USA
Listing for: Metropolitan Family services
Full Time position
Listed on 2026-03-04
Job specializations:
  • Social Work
  • Management
    Program / Project Manager
Salary/Wage Range or Industry Benchmark: 60000 - 65000 USD Yearly USD 60000.00 65000.00 YEAR
Job Description & How to Apply Below
Position: Domestic Violence Program Supervisor (Domestic Violence Courthouse)
We are now hiring for a full-time DV Program Supervisorto join our Midway DV Courthouse Team!

SALARY:
  • The average starting salary for this position will fall in the range of $60,000 and $65,000 annually. Where candidates fall in this range will be based on skill and experience level.
ESSENTIAL JOB FUNCTIONS:
  • Oversees a domestic violence advocacy program area and supervises its staff members.
  • Models initiative by planning, developing, and implementing interventions that meet changing client needs.
  • Assumes responsibility for grant monitoring and reporting within their program area.
  • Responsible for maintaining quality and quantity of services.
  • Provides supervision, coaching, and support to program staff in appropriate crisis management, non-violent communication, and conflict resolution skills. Has a team-oriented approach that promotes positive interactions.
  • In collaboration with the DV Program Director, is responsible for the hiring, supervision, and evaluation of staff, interns, and volunteers within their program area.
  • Oversees scheduling and/or on-call responsibilities of program staff. May rotate on-call responsibilities with other DV Program Supervisors or program staff.
  • Administers assessments as appropriate and trains staff in their use and interpretation.
  • Assesses and effectively responds to the needs of survivors seeking supportive services using short-term, strengths-based interventions.
  • Facilitates group supervision, team meetings, and/or program/agency meetings.
  • Participates in a team-oriented approach by collaborating with departmental staff and other programs to provide comprehensive services for clients.
  • Is responsible for monitoring contract, grant, and program expectations, ensuring that team members meet timelines and reporting requirements.
  • Conducts program planning and makes recommendations, including budget needs, to the DV Program Director.
  • May carry a client caseload, providing short-term, strengths-based, trauma-informed services to survivors of domestic violence and their children.
  • Remains cognizant of current developments in the field of domestic violence. Attends appropriate workshops, conferences, etc. to enhance professional development and understanding of issues in the field.
  • Establishes and maintains contact with local agencies, organizations, and partnering sites as appropriate; effectively and professionally represents Metropolitan Family Services and the domestic violence program in the community.
  • Provides services in accordance with the Illinois Certified Domestic Violence Professionals' code of ethics.
  • Other duties may be assigned that are specific to the needs of the particular site or program that this position oversees.
QUALIFICATIONS:
  • Required: Bachelor's degree plus 5 years' experience, including experience in domestic violence survivor services and other services as appropriate to the specific role. Demonstrated increase in administrative/supervisory responsibilities across time. Illinois Certified Domestic Violence Professional (CDVP) certification required by end of first year in role.
  • Preferred: Illinois Certified Domestic Violence Professional (CDVP) certification prior to hire;
    Master's degree or JD (for court programs) plus 3 years' experience in the field of gender-based violence and/or social services. Court/legal advocacy experience strongly preferred for supervisors of the Court Advocacy Programs.
  • Training: 40-hour Domestic Violence training preferred at time of hire. This training is required at first opportunity upon hire and must be completed prior to any contact with DV program clients or their personally identifying information.
SKILLS/ABILITIES:
  • Strong supervisory and administrative skills, including team-building, reflective supervision, and grant management.
  • Knowledge of community resources, advocacy and crisis intervention skills, and an understanding of trauma and Trauma-Informed Care.
  • Empathic, non-judgmental, service-oriented attitude in work with clients. Recognizes domestic violence survivors as the experts of their own lives and helps staff to partner with clients to identify and build upon their strengths.
  • Ability to respond appropriately in varied situations and to function with minimal supervision.
  • Ability to work and problem-solve both independently and collaboratively within a team environment, demonstrating professionalism, flexibility, and mature judgment.
  • Must demonstrate self-awareness, insight, and commitment to ongoing professional growth. Models healthy boundaries and good self-care with clients and coworkers.
  • Bilingual/bicultural preferred, and may be required for particular programs or sites.
  • Must have excellent verbal and written communication skills, strong organizational skills, and demonstrate understanding and effectiveness in working with diverse populations.
  • Additional skills may be required specific to the particular program or site where this position is based.
PHYSICAL DEMANDS
  • While performing the essential duties of this job, the employee is required…
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