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Service Manager

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Blue Collar Services
Full Time position
Listed on 2026-02-06
Job specializations:
  • Trades / Skilled Labor
    HVAC Tech / Heating Engineer, Field/Service Technician
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below

Overview

Service Manager - Commercial HVAC

Location:

Skokie, IL | Full-Time Hybrid:
Office/Field Role

Compensation: $90,000-$120,000, Depending on Experience

Role Summary

We are hiring a Service Manager to support and scale our Commercial HVAC operations. This is a senior, hands-on leadership role designed for an experienced commercial HVAC professional who can step in when situations get complex - supporting technicians in the field, visiting job sites, resolving issues in real time, and maintaining strong client relationships.

This is not a desk-only role. The ideal candidate is a seasoned commercial technician with leadership presence, strong communication skills, and the ability to lead calmly under pressure.

Who We’re Looking For
  • A senior commercial HVAC technician ready to move into (or already in) a leadership role
  • A trusted technical escalation point and “go-to” resource
  • Someone comfortable handling client communication and live field issues
  • A mentor who enjoys developing and supporting technicians
  • A steady leader who can balance technical expertise with people skills
Core Responsibilities
  • Act as the escalation point for complex service and installation challenges
  • Visit job sites to support technicians and drive solutions
  • Coordinate daily field operations, including scheduling, priorities, and job flow
  • Bridge communication between technicians, clients, vendors, and office staff
  • Oversee onboarding and documentation of HVAC systems for new accounts
  • Ensure safety, quality, and efficiency standards are consistently met
  • Support job costing, documentation, and operational tracking
Required Experience
  • 10+ years of commercial HVAC experience
  • Strong background with chillers, boilers, and commercial RTUs
  • Prior leadership, senior technician, or supervisory experience
  • Excellent troubleshooting, communication, and decision-making skills
  • Comfortable using technology (mobile apps, photos/videos, documentation tools)
  • Valid driver’s license and clean driving record
Priority Will Be Given To Candidates Who
  • Have served as the “go-to” technician on complex jobs
  • Are confident stepping into live field situations
  • Communicate clearly with both technicians and clients
  • Lead with confidence, accountability, and no ego
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