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Crew Chief

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: IICRC
Full Time position
Listed on 2026-01-25
Job specializations:
  • Trades / Skilled Labor
    Emergency Crisis Mgmt/ Disaster Relief
  • Management
    Emergency Crisis Mgmt/ Disaster Relief
Job Description & How to Apply Below

Restoration Crew Chief

Service Master Cleaning DCS specializes in restoration services in Illinois (Chicago, Orland Park, Des Plaines), Wisconsin, and nearby regions. With a commitment to ongoing education, utilization of state-of-the-art tools and technology, and comprehensive training, we are recognized as industry leaders in disaster restoration. We take pride in our exceptional care for both clients and employees.

Our supportive work environment emphasizes extensive training to ensure our clients receive top-quality service using the most advanced equipment in the restoration industry. We believe that engaged and content employees make Service Master Cleaning DCS an exceptional workplace, always prepared to assist families and businesses in recovering from fire and water damage.

The Position

We are seeking a Restoration Crew Chief for residential and commercial fire and water clean-up and restoration projects. Responsibilities include specialty mitigation services, water extraction, carpet and upholstery cleaning, mold abatement, vandalism clean-up, fire and smoke damage mitigation, and content move-outs and pack-ins. The Restoration Crew Chief will also oversee and support Restoration Technicians assigned to the project. The pay range for this position is $18‑22 per hour, with certifications (negotiable based on experience).

Responsibilities
  • Maintains a positive professional attitude with customers and fellow workers.
  • Ensures all paperwork standards are adhered to.
  • Responsible for collection of money after job completion as per the company protocols.
  • Performs regular equipment maintenance (includes truck mount and portable equipment).
  • Prepares truck for the next day operations and project work.
  • Ensures proper customer satisfaction survey to be done after job completion.
  • Performs services in warehouse / office / field as and when requested.
  • Performs all cleaning, and service delivery services without supervision.
  • Utilizes Crew Helper or other team members effectively.
  • Responsible for regular maintenance of the assigned vehicles and equipment and ensures they are in clean and working condition through scheduled maintenance.
Requirements
  • Experience in restoration or carpet and upholstery cleaning.
  • Previous experience as a Crew Chief in a fire and flood restoration company preferred.
  • Strong communication skills.
  • Valid Driver's License and reliable transportation.
  • Ability to travel out of town.
  • Ability to lift 50+ lbs.
  • Successful completion of background check and drug screen.
  • Water Restoration Tech Certification (WRT) preferred.
Benefits
  • Paid time off.
  • Medical, vision, dental insurance (based on cost sharing model).
  • Clear career path for advancement.

Service Master Cleaning DCS is an equal opportunity employer, dedicated to providing a challenging and fulfilling career environment for all employees. If you're ready to take the next step in your career and become part of the Service Master DCS family, we encourage you to apply today!

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