Field Service Technician

About the Role

Canon USA is seeking a Field Service Technician to deliver excellent customer experiences and efficient routine maintenance for Canon-supported products. The Technician will support service and parts standards while contributing to overall branch performance.

• Report product failure trends and serviceability issues with accurate documentation and record keeping.
• Provide efficient, responsive, and accurate on-site maintenance to meet customer demands.
• Maintain all technical information, Field Service Reports, Expense Reports, and Canon property assigned.
• Show strong customer communication and satisfaction skills.
• Maintain the performance of assigned machines and facilitate performance to help achieve branch/district metric targets.

• High School diploma or equivalent required.
• Basic understanding of internet environments and ability to complete the 120‑day introductory period and PDIF new‑hire class.
• Valid driver’s license and acceptable driving record; ability to travel.
• Required to obtain security and/or other clearances required by customers to enter premises.
• Must be able to lift 50 pounds and be active more than 50% of the time (walking, standing, stooping/kneeling).

Hourly rate: $19.00 to $26.31. Transportation allowance eligible.

Who We Are

Canon U.S.A., Inc. is a leading provider of consumer, business‑to‑business, and industrial digital imaging solutions. With approximately $28.5 billion in global revenue, Canon is dedicated to its Kyosei philosophy of social and environmental responsibility.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Legal authorization to work in the United States and residency in the United States at the time of hire required.