Public Safety Supervisor - Armed

It's More Than a Job, It's a Calling!

Position: Public Safety Supervisor - Armed

Location: Trinity Hospital;
Chicago, IL - South Side

Employment Type: Full Time; 1st Shift

• Provides security services with professionalism, fairness, and compassion in challenging circumstances and in accordance with policies, procedures, and training. Inspires confidence in patients, visitors, and team members by presenting a professional, approachable, and service‑oriented appearance and demeanor. Is alert, observant, and ethical. Complies with and enforces all safety and security rules and regulations.
• Oversees performance of the shift’s routine and emergency responsibilities. Collaborates with staff, leadership, and other departments to accomplish organizational goals, resolve security concerns, share information, monitor customer satisfaction, and provide education and training.
• Prioritizes and assigns tasks to accommodate shifting demands and resource pressures. Confirms work documentation in the electronic record. Approves incident reports. Conducts shift briefings to ensure accurate communication and handoff.
• Coordinates emergency response planning and practice with other Departments and Units. Ensures that after action reviews are accomplished and documented.
• Provides liaison with community police, fire, and government officials. Conducts major investigations relative to accidents, thefts, injuries, and other incidents. Conducts investigations/reviews of situations that require a threat assessment.
• Performs administrative requirements. Responsible for KRA results; provides input to and implements the budget, administers policies and procedures, conducts inspections and audits to identify vulnerabilities and hazards; corrects deficiencies identified by third‑party inspections, audits, and regulatory surveys; meets state and federal compliance regulations (e.g., DNV, Environment of Care chapter of the Joint Commission on Accreditation of Health Care Organizations, CMS, OSHA, etc.).
• Maintains current Department training standards in radio communications, verbal de‑escalation, stabilization, CPR, application of clinical restraints, conducted energy weapon (Taser), and training on department‑issued equipment and requirements identified in the Annual Training Plan.
• Performs human resources responsibilities for staff, including coaching on performance, completion of performance reviews, and overall staff morale. Recommends hiring, compensation changes, promotions, corrective action decisions, and terminations.
• Responsible for understanding and adhering to the organization’s Code of Ethical Conduct and ensuring that personal actions, and the actions of employees supervised, comply with applicable policies, regulations, and laws.

• Security Officer Healthcare Certification (CHSO) issued by the International Association for Healthcare Security and Safety (IAHSS) must be obtained on a one‑time basis within two years of appointment. Recertification is not required.
• Armed Guard License (NC Private Protective Services) for North Carolina teammates, obtained within 1 year and maintained through training and competency assessments.
• NIMS Compliance Certification.
• Firearm Owners Identification (FOID) Card issued by the Illinois State Police or Concealed Carry Weapon (CCW) license issued by the Department of Justice.
• Must meet State of Illinois Department of Financial and Professional Regulation licensing requirements and obtain a Firearm Control Card (FCC) for proprietary personnel within 90 days of hire.
• Stop the Bleed Certification within 1 year of hire.
• Valid driver’s license issued by the Division of Motor Vehicles.
• Certified in Conducted Energy Weapon (e.g., TASER) use within 90 days of hire and periodically thereafter.

• Associate’s degree in criminal justice or a related field, required or obtained within an approved timeframe.

• Typically requires 5 years of hospital security, security, law enforcement, and/or military experience, with at least three years as an assigned leader. Experience dealing with emergent situations and…