Senior Director, Network Compliance

* Collaborate with first and second line functions to analyze the risk management framework for network and merchant services.
* Provide expert advice and effective challenge on compliance risks impacting network and merchant businesses.
* Advise business leaders on regulatory requirements and provide guidance on policies, standards, and procedures.
* Develop expert-level understanding of global network and merchant business processes.
* Proactively identify trends in business data and emerging external network payments compliance risks.
* Maintain subject matter expertise in the broader payments industry and applicable global laws and regulations.
* Ensure ongoing application of compliance requirements to business expansions and new products.
* Provide effective challenge during network-dependent product planning to ensure necessary compliance controls are in place.
* Conduct impact assessments on new network-related regulations (e.g., interchange fees) to ensure strategic adjustments comply with Network Conflict guardrails.
* Develop strong relationships with Business Risk, Legal, and Audit peers for ongoing network compliance integration.
* Display a passion for coaching and developing others through leadership style.
* Support regulatory exam and engagement preparation and delivery.
* Manage, develop, and coach a Compliance Advisory Team.
* Participate in reporting activities to senior leadership in the business and Risk Management.
* Guidance on Network Rules Alignment:
Act as a subject matter expert to ensure that internal product launches or process changes align with the complex, evolving operating rules and bylaws set by external payment networks
* Conflict of Interest Mitigation:
Review network partner engagements to mitigate conflicts arising from the company’s dual role as a network operator and participant
* Regulatory Risk Assessment:
Conduct impact assessments on new network-related regulations to ensure that the line of business adjusts its strategies without violating "Network Conflict" guardrails
* Monitoring and Effective Challenge:
Provide effective challenge to business leaders during the strategic planning of network-dependent products
* Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
* Technology Driven - Provides effective challenge to technology teams, ensuring they are adhering to internal policies and external regulatory requirements
* Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
* Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
* Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment
* Bachelor's Degree or military experience
* At least 9 years of legal, compliance, or risk management experience OR at least 9 years of regulatory experience in consumer financial services or payments industry
* At least 5 years of experience developing, evaluating or implementing cybersecurity, technology or risk assessment activities

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
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