Director of Loss Prevention Field Audit

Director of Loss Prevention Field Audit – Lucky Strike Entertainment, Chicago, IL (Remote – 60% travel)

Lucky Strike Entertainment is one of the world’s premier location-based entertainment platforms, with over 360 venues across North America offering bowling, amusement, water parks, and family entertainment center experiences. The company also owns the Professional Bowlers Association.

The Director of Loss Prevention Field Audit leads the loss prevention and operational compliance audit function across a national portfolio of bowling centers, family entertainment centers, and water parks. This role focuses on ensuring operational compliance, enforcing internal controls, and identifying opportunities to reduce loss and risk exposure.

• Lead planning, development, and execution of field audit programs assessing operational compliance.
• Oversee a team of field auditors evaluating cash controls, inventory, food & beverage, safety protocols, and guest service across 300+ locations.
• Conduct risk-based audits, identifying non-compliance or vulnerabilities.
• Assist with developing and implementing loss prevention programs to reduce theft and improve security.
• Develop audit tools, scoring methodologies, and reporting systems.
• Collaborate with operations and site leaders to ensure audit findings are understood and corrective actions are implemented.
• Work with Loss Prevention, Legal, and HR to support investigations and documentation.
• Analyze audit results and KPIs to identify trends and inform broader LP strategies.
• Deliver audit summaries and risk reports to senior leadership with actionable recommendations.
• Assist in training field and unit-level leaders on audit expectations, control procedures, and compliance best practices.
• Support special projects such as seasonal openings, high-risk assessments, and enterprise-wide initiatives.

Supervises Loss Prevention & Operational Compliance Auditors, Loss Prevention Business Analysts, and has dotted line supervisory responsibility to Loss Prevention Managers and Business Analysts.

• 5–10 years of experience in loss prevention, internal audit, or compliance roles, preferably in multi-site entertainment, retail, or hospitality environments.
• Strong knowledge of operational auditing practices, internal controls, and risk management in customer-facing businesses.
• Experience managing geographically distributed audit teams and conducting large-scale field assessments.
• Working knowledge of CCTV, security systems, POS, and MS Office Suite.
• Relevant experience or equivalent education and experience.
• Excellent interpersonal, analytical, and communication skills.
• Comfortable working in fast‑paced, dynamic environments with 40–60% travel.

• Professional certifications such as LPC, LPQ, and/or Wicklander.
• Experience with food & beverage audits, cash variance analysis, and safety protocols in amusement or entertainment settings.
• Bilingual (Spanish/English) is a plus.

Pay range: $100,000 – $110,000 annually. Additional performance-based incentives and a total rewards package that includes healthcare coverage and other benefits.

Remote role based near Chicago, IL with approximately 60% travel required.