Public Safety Representative

Join to apply for the Public Safety Representative role at Adler Planetarium
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Base pay range: $19.00/hr - $20.78/hr.

The Adler Planetarium connects people to the universe and each other. Whether introducing a guest to the Ring Nebula, a neighborhood school to a community partner, a research team to a network of citizen scientists, or one staff member to another, Adler’s focus on meaningful connections dates back nearly a century. Today, the museum hosts more than half a million visitors annually and reaches millions more through youth STEAM programs, neighborhood sky watching events, online citizen science, and other outreach efforts.

People of all ages, backgrounds, and abilities gain the confidence to explore their universe together and return to their communities ready to think critically and creatively about any challenge that comes their way.

We are seeking a Public Safety Representative (PSR) to join our dynamic team on Chicago’s Museum Campus. The PSR is responsible for maintaining public safety and security for Adler staff, visitors, the building, and the grounds. Key duties include conducting on‑foot patrols of a 155,500‑square‑foot building, providing outstanding customer service, acting as the first point of escalation for issues on the museum floor, and communicating pertinent information to building partners to support a safe and positive guest experience.

Typical schedule:

22 hours per week, from 9:00 AM to 4:30 PM, Monday through Sunday. Availability for private events may require some weekends, late evenings, and early‑morning shifts, with shifts ending between 11:00 PM and 3:30 AM.

• Base pay ranging from $19.00 to $20.78 per hour
• 7 to 25‑hour workweek
• Eligible to accrue up to 6 vacation days per year
• 3 sick days at hire (can accrue up to 6.5 days per year)
• Time and a half for working on any of the 7 Adler observed holidays
• Flexible work arrangements
• Paid Family Bereavement Leave & Jury Duty
• Paid Parental Leave
• Commuter flexible spending account

• 403(b) plan with Adler match (100% vested immediately, eligible to enroll at hire)

• Resources to address emotional, legal, and financial issues
• Face‑to‑face, telephonic, and web‑based services
• Free subscription to the Calm Premium app

The ideal candidate has experience in public safety and security management, strong customer service skills, and thrives in a diverse working environment. They are multitaskers who can provide coverage across the public safety division and handle emergency situations with calm professionalism.

• High school diploma or equivalent
• 1 year of security experience managing emergency situations and following emergency protocols
• Experience dealing with customers, troubleshooting, and/or managing stressful situations
• Demonstrated ability to work under pressure and take charge in escalating security situations
• Professional interaction with visitors and colleagues under any circumstance
• Proficient computer skills for typing accurate incident reports and daily activity logs

• Certification in CPR/AED/First Aid
• Minimum of 20 hours of security training (de‑escalation, active shooter, etc.)
• Experience working in a museum or large public venue
• Experience communicating with two‑way radios and public address systems

The Adler Planetarium is dedicated to complying with its Equal Opportunity/Affirmative Action employer obligations. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, age, or any other characteristic protected by federal, state, or local law.

If you need reasonable accommodation for any part of the employment process, please email the Human Resources Department at (Use the "Apply for this Job" box below). and let us know the nature of your request and your contact information. Accommodation requests will be considered on a case‑by‑case basis.