Community Service Officer

* Assists students, faculty, staff, and visitors whenever needed and works to maintain a safe and secure environment for the entire community.
* Patrols campuses on foot and inspects hallways, stairways, and all other public areas for fire/safety hazards. Reports any unusual condition or malfunctioning equipment.
* In conjunction with the University Police Department, assists with investigations of all criminal and suspicious occurrences on school campuses and act/reports same.
* Responsible for the visitor management function of the Charter School including checking identification and logging visitor information and monitoring incoming personnel and visitors after hours.
* Works with guidance counselors and other student support staff to assist and provide services to students involved in situations where referrals to service agencies are necessary.
* Enforces photo y and parcel inspection policy along with all other University of Chicago policies.
* In the event of emergencies, requests emergency services assistance obtains necessary information and notifies appropriate personnel giving nature and location of the incident. Evacuates persons from dangerous areas, secures buildings or areas, and/or assists in disaster situations.
* Responds to non-hazardous, non-emergency and other calls for service in lieu of a police officer, such as lost property, requests for safety escorts, building close procedures, and motorist assistance.
* Writes reports documenting incidents and calls for service and prepares other written correspondence as needed.
* Maintains various logs and records; gathers information and prepares routine reports as assigned; enters input, and retrieves a variety of information using a computer.
* Supports a variety of administrative functions for the department and assists with projects as needed.
* Provides traffic control at traffic crashes, school dismissal periods, special events, and as necessary.
* Administers information and assistance to the general public; answers citizen inquiries and responds to complaints and requests for services.
* Observes activity and traffic in the assigned area to enforce university rules/regulations; alerts visitors of infractions; removes unwanted or disruptive individuals from university property.
* Assists in conducting security-related drills.
* Openly supports the mission and vision of the Department of Safety and Security.
* Provides safety escort services upon request.
* Provides information to students, faculty, staff, and visitors including directions, information about crime prevention, community services, programs, and practices.
* Establishes and maintains a close partnership with school administrators and other security personnel.
* Performs a variety of specialized and technical non-sworn law enforcement duties in support of the University of Chicago Police Department in the areas of patrol, community services, training, and other areas as assigned.
* Responds to non-hazardous, non-emergency and other calls for service in-lieu of a police officer, such as lost property, requests for safety escorts, building close procedures, and motorist assistance.
* Writes reports documenting calls for service and prepares other written correspondence as required.
* Provides traffic control at traffic crashes, school dismissal periods, special events, and unusual occurrences.
* Supplies information and assistance to the general public; answers citizen inquiries and responds to complaints and requests for services.
* Provides information to students, faculty, staff and visitors including directions, information about crime prevention, community services, programs and practices.
* Maintains a variety of clerical and administrative functions in support of the Department and assist with projects as needed.
* Fingerprints citizens for employment and licensing.
* Maintains various logs and records; gathers information and prepares routine reports a assigned; enters input, and retrieves a variety of information using a computer.
* Openly supports the mission and vision of the University of Chicago Police Department.
* Completes incident reports and makes appropriate notifications to the proper parties, completing work with a moderate degree of supervision.
* Assists with fire alarm drills or dissemination of information regarding fire alarms.
* Performs other related work as needed.
* One year of successful experience performing in a position which requires a high level of service-oriented public contact.
* Prior security and law enforcement experience working in a K-12 academic environment.
* Commitment to serving the interest of the University community and the strategic goals of the Department of Safety and Security.
* Absorb and interpret information given while maintaining perspective on the goals of the department.
* Maintain professionalism, credibility and good customer service skills when dealing with all contacts, internal and external.
* Remain calm and objective throughout stressful and…