Business Development Specialist

Position Summary

The Business Development Specialist is responsible for developing new business and retaining current customers by providing them with the best customer service. The role develops and enhances relationships with brokers and agents, coordinates with customers for any ad‑hoc requests, addresses their enquiries, supports the business development team, and serves as a backup for the Business Development Coordinator as needed.

• Analyze current customer accounts, establishing cross‑sell/account rounding opportunities.
• Develop and maintain relationships with key decision‑makers on existing accounts to deepen client engagement and identify potential referrals.
• Generate new business leads based on lost accounts, industry listings, networking, and referrals.
• Maintain accurate records of sales activities, customer interactions, and pipeline opportunities.
• Collaborate with marketing and advertising teams to develop and implement effective sales campaigns.
• Manage a portfolio of lost accounts—identifying reasons for the loss and developing strategies to win back business.
• Stay up to date with industry trends and changes in insurance policies and regulations.
• Review in‑force policies for current clients, ensuring forms, endorsements, policy changes, billing, and other data are accurate in our agency management system.
• Follow up with clients regularly to ensure customer satisfaction and identify opportunities for cross‑selling or upselling.
• Work with insurance company underwriters to receive timely and accurate quotes.
• Prepare renewal presentations and bind/reissue policies.

• Bachelor’s degree in Risk Management or Business with 5+ years of experience.
• Master’s Degree with 3 years related experience.

• State P&C and/or surplus line license is required.
• Accredited Advisor in Insurance (AAI), Certified Insurance Counselor (CIC), or Associate in Risk Management (ARM) is a plus.

• Microsoft Office
• Content Development
• Outside Sales
• External Communications
• Account Management
• Business Development
• Data Entry
• Insurance Industry Knowledge

The target salary range for this position is $78,750.00 – $90,000.00 annually. The wage range considers factors such as training, transferable skills, work experience, licensure, and certification. Full‑time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit

Ryan Specialty offers a comprehensive benefits package that helps employees and their families achieve physical, financial, and emotional well‑being goals. This includes paid time off for company holidays, vacation, sick and personal days, paid parental leave, mental health services, and more.

We provide individuals with disabilities reasonable accommodations to participate in the application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities.

This policy extends to all aspects of our employment practices, including but not limited to recruiting, hiring, discipline, firing, promotion, transfer, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.