Key Account Manager

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As a Key Account Manager you will strengthen and expand relationships with our most strategic customers across North America in the food‑FMCG market. You will partner closely with marketing, R&D and sales teams to develop innovation strategies, guide renewal processes, maximize business growth through tailored solutions, and increase customer satisfaction. Your clients are located throughout North America, giving you the opportunity to visit them.

• Your responsibilities:
• Key Account Management – build and maintain long‑term relationships at the C‑level.
• Consultative Selling – act as a trusted advisor, helping customers find solutions aligned with their business needs.
• Strategic & Commercial Growth – identify opportunities, close deals and expand relationships through up‑selling and cross‑selling.
• Communication & Stakeholder Management – communicate effectively at all levels within client organizations.
• Market & Competitive Analysis – track market developments to keep our strategy and value propositions relevant.
• Your qualifications:
• Minimum 5 years of commercial experience, preferably as key account manager, customer success manager, or a comparable B2B role.
• Bachelor’s degree (HBO level or equivalent).
• Experience with consultative selling, up‑selling and cross‑selling.
• Proven experience managing large key accounts and engaging at C‑level.
• Excellent command of English (spoken and written); knowledge of other European languages is a plus.
• Results‑oriented, proactive, with a strategic mindset and strong negotiation skills.
• Experience in the food and beverage industry is a plus.
• Highly structured, process‑driven, able to build frameworks and bring clarity to complex commercial workflows.
• Strong team coordinator, collaborating effectively with internal partners to ensure seamless delivery for clients.
• Desired
  
  Skills:
  
  
• Go‑Getter – proactive self‑starter with a performance‑driven, commercial mindset.
• People Person – connects effortlessly with individuals and understands their perspective.
• Lifelong Learner – open to learning and cultivating new skills.
• Communication Kingpin – excellent communication and interpersonal skills.
• Team Player – collaborative and comfortable working in a multi‑cultural environment.
• What We Offer:
• Competitive salary and attractive compensation package.
• Healthcare insurance, 401(k) plan and paid vacation.
• Assistance with student loan debt.
• International travel to The Netherlands and US cities for trade shows and client visits.
• Fun incentives – baseball games, Amazon gift cards and more.
• Opportunities for career advancement and networking with global colleagues.

Innova Market Insights is an equal opportunity employer.

We are committed to creating an inclusive workplace where all individuals are treated with dignity and respect. We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status or any other protected characteristic under applicable law.

Our recruitment and selection practices are designed to be fair, transparent and accessible. Job requirements are based solely on the skills, qualifications and experience necessary for the role. Reasonable accommodations will be provided to applicants and employees with disabilities.

At Innova Market Insights, we believe diversity strengthens our teams and drives innovation. We welcome candidates from all backgrounds and encourage applications from underrepresented groups.