Salesforce Director

Description:

- 15+ years of overall IT experience with 5+ years' experience in Salesforce presales/ solutions.

- Proven experience with large-scale Salesforce implementations (Sales Cloud, Service Cloud, Marketing Cloud, etc.)

- Expert-level understanding of Salesforce products, including Sales, Service, Experience, and Marketing Clouds

- Strong knowledge of integration, Lightning, Einstein, Quote to Cash, and CPQ etc.

- Knowledge of Salesforce Managed Service Provider (MSP) model

- Salesforce certified along with pre-sales accreditations

- Able to mentor, build teams, work in a team, work independently

- Collaborate with cross-functional teams in an Onsite/ Offshore model

- Experienced in building relationship with CxOs, and Senior stakeholders (internal/ external)

- Excellent communication, interpersonal, and presentation skills

- Ability to proactively propose alternate solutions to the customer as and when needed

- Self-driven, motivated and results orientated

- Strong problem solving and troubleshooting skills with the ability to exercise mature judgment

- Experience in a fast-paced, client-focused environment

- Ability to shape, adapt and improve processes

Responsibility of / Expectations from the Role

• Leverage Salesforce expertise to identify new/ expand existing opportunities to build the pipeline and drive revenue growth within geography
• Create customized sales presentations and proposals, addressing clients' business needs, with competitive edge and measurable outcomes.
• Establish and maintain strong relationships with key stakeholders, actively managing expectations and proactively communicating potential issues
• Overseeing the complete sales cycle from prospecting to negotiation and deal closure
• Coordinate RFP/ RFI/ RFQ Responses, Due-Diligence for new customers/requirements, POCs/POVs for client's part of sales/bid cycle
• Building and maintaining strong relationships with C-level executives, key decision-makers, and internal stakeholders to meet business objectives
• Work effectively with onsite/ offsite/ offshore teams to deliver timely responses to clients and account teams
• Leading the business development strategy with sales and pre-sales efforts for Salesforce solutions
• Maintains knowledge of competitors in account to strategically position our offerings/ services
• Well versed with Industry trends and provide thought leadership

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