Catering and Conference Services Manager

Overview

We are seeking a highly motivated and experienced Catering & Conference Services Manager to join our team. As a Catering & Conference Services Manager, you will be responsible for selling, planning, and executing social and corporate events, as well as servicing assigned corporate and group accounts.

• Respond promptly and professionally to all catering and event inquiries
• Proactively prospect for new social and corporate catering business through outbound sales calls, networking, and relationship building
• Conduct site inspections and client tours to showcase the venue and services
• Prepare and present catering proposals, contracts, and pricing
• Collaborate with Director of Sales & Marketing on sales strategies and revenue opportunities

• Sell and service social events including weddings, galas, holiday parties, and special events
• Detail all aspects of events, including menus, room setups, AV needs, timelines, and special requests
• Create and distribute Banquets Event Orders (BEOs) and ensure accuracy of all event details
• Act as a primary point of contact for clients from booking through event execution

• Serve as Conference Services Manager for assigned corporate and group accounts
• Manage group room blocks, meeting space, and ancillary event needs in coordination with sales and operations teams
• Ensure seamless execution of multi-day conferences
• Handle on-site group needs, changes, and problem resolution during events

• Be present on-site during events as needed to ensure proper setup and service standards
• Address client concerns in a timely manner and professionally to ensure satisfaction
• Conduct post-event follow up to gather feedback and encourage repeat business

• 2-5 years of experience in catering sales, event management, conference services, or hospitality sales
• Strong sales skills with ability to prospect, negotiate, and close business
• Excellent organizational and time-management skills
• Exceptional written and verbal communication skills
• Ability to manage multiple events simultaneously with attention to detail
• Proficiency in event management or sales systems (e.g Delphi, Triple Seat, Social Tables or similar preferred)
• Flexible schedule with availability for evenings and weekneds as required by events
• Self-motivated, professional, and customer-focused

• 401(k)
• 401(k) matching
• Dental Insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance