Manager, Sales Development; SDR

Job Title:

Manager, Sales Development (SDR)

Sprout Social is looking to hire a Manager, Sales Development to the Revenue organization.

Joining the Sales and Success team is an opportunity to accelerate your career. We’re a winning team selling and supporting the leading social media management platform for businesses. Not only do you get to work alongside some of the sharpest minds in the industry, you also get to work with some of the biggest brands in the world, including Kroger, Reebok, Salesforce, and Canva.

And the real kicker? You get to design your own career and follow the path that’s best for you. Wherever you want to go, we’re committed to helping you get there.

• Lead and manage a team of inbound Sales Development Representatives who conduct outreach to qualify interest in Sprout and provide strategic guidance to your team on how to qualify and sell Sprout Social as a must‑have business tool to prospects
• Partner closely with our marketing, operations, enablement & sales teams to collaborate on account strategies while consistently achieving monthly quotas at the team level
• Coach and mentor Sales Development Representatives and show a genuine motivation to help facilitate their sales career growth

Sprout Social is looking for a creative and motivated Manager of Sales Development with experience in building and leading teams that are responsible for qualifying inbound interest on behalf of our global sales teams. We’re looking for someone with proven success in past sales leadership roles such as achieving quota consistently, hiring and developing salespeople, experience with software sales, and seeing the value of strong customer relationships within a sales process.

Leadership without title is also considered with examples of launching new initiatives on a sales team, operating in a Team Lead role, and coaching/mentoring early sales talent in a revenue organization.

• 1+ years of experience in a sales management role or a comparable leadership development program
• Consistent track record of exceeding sales and/or retention quotas
• Experience developing and implementing strategic processes to increase team efficiencies
• Deep understanding of Sales Development – prospecting, cold calling, objection handling and qualifying
• Ability to work from Sprout’s Chicago office at least three days per week (Tuesday, Wednesday, and Thursday) with the possibility of additional in‑office days depending on business needs

• Software sales experience with a deep understanding of creating and fostering an exciting team culture
• Technical expertise and ability to acquire knowledge of new products to be able to articulate value in an outbound prospecting motion

Within 1 month, you’ll plant your roots, including:

• Complete Sprout Social’s new hire training & onboarding program alongside other new Sprout team members. You’ll gain a broader understanding of our products and how your role fits into the organization.
• Partner with the Sr. Director of Sales Development to define key success metrics for your role and how you will measure against them.
• Meet your team in 1:1s to understand each individual’s current challenges and areas of opportunity.
• Educate yourself on the current team structure, goals and overall strengths/weaknesses.

Within 3 months, you’ll start hitting your stride by:

• Understand the KPI’s that are driving the business and have a familiarity with how to manage each individual on your team to them
• Gained an understanding of our typical hiring profile and create a vision for how to raise the bar with all future hiring for your team
• Meet with leaders throughout the Sales & Customer Success organization that share responsibility for obtaining similar targets and identify areas of opportunity.
• Establish a strong understanding of the sales enablement, create/analyze team reports, and identify coaching opportunities.
  
  Begin coaching and mentoring the team with call shadowing and role plays to help them improve, both professionally and personally.
• Create an early concept of the future plan for your…