Inside Sales Representative

This role is to support the Midwest Region and preferably within driving distance to Chicago. They will be focused on IL, IA, IN, KYMN, MO, MI, OH, and WI.

ERC Pathlight is an innovative, rapidly growing clinical leader in the behavioral health sector. Founded in 2008 by pre-eminent psychiatrists and psychologists in the eating disorder space, ERC Pathlight now treats over 6,000 patients per year, operates more than 30 facilities in 7 states and delivers tele-healthcare to patients nationally. We offer the most comprehensive treatment program in the country for patients who struggle with eating disorders, mood and anxiety and trauma-related disorders.

The Inside Sales Representative plays a critical role in the marketing team by connecting with potential clients to understand their needs, introduce them to our care model and guide them through the referral process.

Database Management:
Accurately enters and maintains client information in our CRM system.

• Outreach:
  Makes outbound calls to prospective clients who have shown interest in our services or have been referred to us. Engages in meaningful conversations to understand the needs and concerns of potential clients and provide information about our services. Maintains regular follow-up with potential clients to answer questions, address concerns, and assist them in the decision-making process. Schedules initial consultations and appointments for clients with our clinical team.
  
  Coordinates with clinical team to ensure a smooth transition for professionals referring clients to us. Gathers and communicates client feedback to help improve our services and sales process.
• Collaboration:
  
  Collaborates with outreach team and marketing to follow up on referrals, community partnerships, and leads from campaigns and events. Work closely with the marketing and clinical teams to ensure a seamless client experience. Contributes to the development and refinement of lead generation strategies.

• Bachelors Degree in Marketing or related field (Required)
• Able to effectively and persuasively communicate with others, both verbally and in writing (Required)
• 1+ years CRM Experience using Salesforce or similar platform (Required)
• 3+ years in a business development role which includes prospecting (Required)
• Must be able quickly build rapport with others, establishing and and maintaining positive and productive relationships (Required)
• Must be able to collaborate effectively with others, working towards a common goal, sharing knowledge and responsibilities while fostering teamwork and building a positive team dynamic (Required)

Every role at ERC Pathlight is essential to delivering the high-quality care we promise to our patients. This means that from day one, we’re here to support your role by offering ongoing training and continuing education opportunities, as well as support to achieve internal growth.

Healthy organizations value the mental wellness of their teams, and we understand that the professionals who work for us are not immune to their own mental health conditions. In the same way we observe and guide our patients, we take the same consideration for our employees when building our benefits packages and healthcare offerings. We offer competitive pay, comprehensive health insurance and benefit plans, Generous Paid Time Off, 401(K) with company match and tuition reimbursement.

To apply, please go to our website at

Compensation starting range for the Inside Sales Representative – East Region role is $64,000 to $79,000. Ranges are based upon market expectations and are dependent upon candidate experience.