Global Partner Seller, Deloitte|Americas

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — Service Now stands as a global market leader, bringing innovative AI‑enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud‑based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

This role is part of Service Now’s Global Partner and Channels (GPC) organization, dedicated to enabling & accelerating rapid growth through NOW’s partner ecosystem. As a Global Partner Seller you will play a key role growing business in the AMS region. This position is a sales role that demands a highly motivated individual with strong sales, communications, and organizational skills.

The Global Partner Seller will manage an existing sell‑through revenue base with a designated/dedicated partner to ensure healthy growth in those accounts while also driving new opportunities that are led by the partner. This will be achieved by account planning, forecasting, using business development techniques, and field‑based sales activities. Critical to this role:

• Achieve Net New Sell‑through (service provider and resell) sales quotas for allocated partner on a quarterly and annual basis
• Interface with end customer account team and partner stakeholders across time zones to drive deal execution including executing contracts renewal and managing de‑bookings.
• Pipeline management, sales process management including effective forecasting and opportunity closures.
• Driving end‑to‑end deal execution from order form creation, pricing, negotiation (supported by leadership) to signing the deal and proactively following up on any account receivable with respect to sell‑through business with the partner.
• Arranging and conducting initial product demonstrations, EBCs, and presentations by collaborating with cross‑functional teams (partner and field account) to drive prospecting and focusing on customers’ business drivers and use cases along with the partner.
• Educate Field AEs on differentiation of partnership so they can provide more informed decisions to customers. Qualify, develop, and execute new sales opportunities and ongoing revenue streams.
• Ongoing account management to ensure partner satisfaction and to drive additional revenue streams underpinned by defined governance and Q  model.
• Become the trusted advisor to the partner by understanding their existing and future partner road map in IT managed services space with Service Now
• Building and maintaining relationships with key partner executives and decision makers
• Cross‑sell and upsell in existing accounts and help expand Platform adoption.
• Manage potential field conflicts and develop aligned approaches and resolutions at Executive levels.
• Proactively manage renewals and true ups by working closely with the end customer account team and the partner with an objective to drive upsell and cross‑sell into the account.

To be successful in this role you have:

• The ideal candidate will have 5+ years of prior global alliances and partner sales experience including business development in Enterprise Software and/or Cloud Services (including Enterprise SaaS) driving partner revenue & accelerated growth with & through SI‑SP partners in collaboration with an enterprise sales force.
• Demonstrable track record of achieving and exceeding sales targets in sell‑through motion (service provider/resell)
• Commercially astute, experience in developing business case and ROI together with partner.
• Ability to understand the “bigger picture” and the partners business drivers
• Ability to build strong relationships at all levels of both the partners organizations and internal Service Now Sales teams
• Is goal‑oriented and confident, with aptitude and desire to work with high‑performing teams. This individual must demonstrate an ability to operate in a highly collaborative environment and fosters a…