Regional Sales Manager- West

Description

The Regional Sales Manager is responsible for managing and growing key customer relationships within a defined geographic territory while actively developing new business opportunities. This role will focus on strategic hunting of high-value targets and account expansion with existing clients. The ideal candidate combines strong commercial acumen, technical service knowledge, and disciplined sales execution to drive sustainable revenue growth. This is a field-based role requiring close collaboration with operations and management.

MAJOR RESPONSIBILITIES/

ACTIVITIES:

• Develop and execute regional sales strategies aligned with Mistras’ One Source solution portfolio, with a focus on NDT.
• Identify and pursue new account opportunities through proactive prospecting, networking, and market engagement.
• Maintain and expand relationships with assigned key accounts to ensure high retention, satisfaction, and growth through upsell and cross-sell.
• Generate and manage customer quotes and proposals, ensuring pricing accuracy and solution alignment with operational capabilities.
• Maintain an active pipeline of qualified leads and opportunities; track all progress in the company’s CRM system with precision.
• Partner with operations to ensure successful project delivery and a high level of customer satisfaction.
• Deliver accurate forecasts, sales reports, and pipeline visibility on a regular basis to management.
• Act as a voice of the customer by sharing insights on market trends, customer challenges, and competitive activity.
• Lead and support contract renewals, pricing discussions, and scope expansion efforts for strategic accounts.
• Travel within the region to customer sites, events, and internal meetings as needed (estimated 30-50%).

DESIRED

COMPETENCIES:

• Hunter mentality – motivated by winning new business and building lasting customer relationships
• Strategic thinker – able to align customer challenges with tailored service solutions
• Customer-first mindset – passionate about delivering value and solving problems
• Resilience and persistence – handle complex sales cycles and competitive pressure effectively
• Strong communicator – clear, persuasive, and confident in customer-facing discussions
• Data-driven – uses CRM, forecasting, and market intelligence to make informed decisions

MINIMUM REQUIREMENTS:

• High school diploma, Undergraduate degree preferred
• Industry specific and/or NDT experience a plus.
• Experience in Sales and Marketing
• Valid Driver’s License
• Travel between 30% - 60% to customer sites/trade shows when the business need is required
• Microsoft Office suite (Word, PowerPoint, Excel etc.)
• CRM proficiency preferred
• Able to work in a fast-paced, self-directed environment.

ESSENTIAL PHYSICAL FUNCTIONS:

• Frequent lifting up to 30 lbs.

Mistras Group, Inc. is committed to equal employment opportunity. Employment decisions including initial hiring and all matters involving the terms and conditions of employment will be made without regard to any protected class under applicable law.