Maintenance Account Manager

Labelmaster is an established and growing company that takes the complexity out of shipping Dangerous Goods (Hazmat), making the world a safer place.

• Don’t want to work for typical corporate employers
• Want to contribute to making the world a safer place (no, really)
• Have a life outside of work

• Health Insurance
• Dental & Vision Insurance
• Education Assistance
• Matching 401(k) Program
• Referral Program
• Hybrid work schedule

Maintenance Account Managers are responsible for maintaining accounts, client relationships and overall volume for existing core customers.

For this role.

Instant basis pay: $24.04 - 31.25 hourly.

• Communicating ביק customers by phone, through email and virtual meetings to ensure their needs are consigo, addressed, and opportunities uncovered and follow through to closure.
• Building strong customer relationships to maintain current business and expand into new categories in existing customers where applicable.
• Collaborating עם various internal departments to ensure they fulfill all customer requests.
• Resolving complaints and keeping track of all processes that pertain to the customer’s needs.
• Make a minimum of 50 call attempts/logged calls to keep customers engaged and informed.
• Acting as the customer’s representative to ensure their demands are met with a focus on improving the customer experience.
• Collecting and analyzing data concerning customer behavior to understand changing needs.

• Always take responsibility for the safety of self and others.
• Take responsibility to eliminate accidents, injuries & hazards at all times.
• Observe and act in accordance with all applicable laws & regulations & company policies.
• Other duties/projects as assigned.

• Four‑year college degree in business or equivalent experience
• Reasoning ability – Ability to apply common sense understanding to carry out detailed and involved written or oral instructions.
• Ability to deal with problems involving many concrete variables in standardized and un‑standardized situations
• Ability to work overtime when needed
• Acquire working knowledge of all intranet programs
• Ability to close sales
• Ability to manage multiple sales cycles simultaneously
• Interpersonal skills
• Account management skills
• Ability to multi‑task
• Strong phone skills
• 2 – 5 years sales experience, preferably as an inside sales account representative or manager experience
• A minimum of 2 years quota‑carrying sales experience
• Proficiency in PC usage, recent versions of Windows a plus
• Knowledge of Microsoft Office (Outlook, Word, Excel)
• Ability to navigate various sales platforms such as Salesforce and internal system
• Documented formal sales training

• Account management skills
• Strong organizational skills
• Ability to multi‑task
• Assertive, high‑energy personality
• Resilient character
• Strong phone presence
• Excellent verbal and written communication skills
• A high level of integrity in all business dealings
• Excellent ability to close the sale

Labelmaster is proud to be an Equal Employment Opportunity Employer and we are committed to the concept and practice of equal opportunity in all aspects of employment. It is our intent to comply with our duty to provide reasonable accommodations for qualified employees and applicants as required by law. All requests for accommodations should be made in writing to Jay Hollins by emailing

Pay Transparencyാഗത Statement - The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to mencoba individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (cFan) consistent with the contractor's legal duty to furnish information.