Government Account Manager

Apply for the Government Account Manager role at Grainger
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Work Location Type: Onsite

Req Number 326807

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America, Japan, and the United Kingdom. At Grainger, we keep the world working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award‑winning culture, the company had 2024 revenue of $17.2 billion across its two business models.

In the High‑Touch Solutions segment, Grainger offers approximately 2 million maintenance, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment,  offers customers access to more than 14 million products, and  offers more than 24 million products. For more information, visit

Compensation
Base pay compensation range: $65,900.00 to $. The range reflects potential base pay for this role at the time of this posting based on the job grade. Individual base pay may vary based on location, experience, and skills. The anticipated compensation range described above is subject to change. Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion, consistent with applicable law.

Rewards And Benefits

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment, plus six free sessions each year with a licensed therapist.
• 18 paid time off (PTO) days annually for full‑time employees (accrual prorated based on employment start date) and six company holidays per year.
• 6 % company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing, and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14
  
  WEBPACK weeks paid leave for birth parents and up to 4 weeks paid leave for non‑birth parents.

The variable compensation is tied to established sales targets and other account management responsibilities.

As the Government Account Manager (GAM), you will penetrate assigned accounts and develop relationships to achieve profitable revenue growth within your assigned geography in the South and West side of Chicago. The GAM partners with sales support, service teams, and contract owners to grow sales in our largest local government, higher education, primary education, or federal customers.

You will report to the District Sales Manager for Government.

• Understand customer goals and remain alert and responsive to changing customer needs.
• Demonstrate knowledge of market data and access to resources to quickly respond to new developments in the customer's business.
• Support managed inventory tasks to lead greater understanding of the customers, increase contacts within the customer group, and increase sales results.
• Understand Grainger's Value Proposition and explain it to customers, providing solutions to grow profitable sales.
• Establish customer and market priorities to execute a strategic course of action to accomplish sales goals.
• Develop and implement account strategies, including regular business reviews for customers to maximize sales.
• Demonstrate full compliance with company sales and pricing guidelines.
• Use all resources and technical support available.
• Document, analyze, and understand the impact of customer‑focused activities to increase productivity and sales within the assigned market.

• High School Diploma/GED (Associate or Bachelor's preferred).
• 3+ years of direct outside sales experience.
• Knowledge of sales forecasting, opportunity management, and customer planning.
• Technological capabilities and understanding to communicate in today's business environment.
• Ability to bring about a close of an action, project, resolution, or sale with customers.
• Ability to articulate business drivers and understand financial and total cost of ownership concepts with all levels of the organization.
• Ability to use the…