Sales Supervisor- Sandro​/Maje

Location: Chicago, Illinois, United States

At SMCP, we embody the essence of Parisian elegance with our renowned brands, Sandro & Maje. With a commitment to accessible luxury, we bring high-fashion designs and sustainability together, crafting exceptional products and memorable experiences. Operating in over 47 countries, we are financially stable and in an exciting phase of growth, led by a strong and experienced senior leadership team.

SMCP is more than just a fashion house—it's a forward-thinking company where innovation and sustainability come together. As we continue to lead the accessible luxury market, we focus on growth, stability, and prioritizing internal mobility for our people.

As a Sales Supervisor, you’ll be at the forefront of creating outstanding client experience while mentoring and inspiring your team to achieve excellence. You’ll build meaningful relationships with clients and lead by example, delivering inspirational, authentic, and personalized service.

• Lead by example, setting the standard for clienteling and customer service.
• Coach and mentor associates to enhance selling skills, service techniques, and product knowledge.
• Foster a high‑performing, motivated team culture.

• Build strong client relationships through personalized service and follow‑ups.
• Provide expert styling guidance to create an exceptional shopping experience.
• Achieve personal sales targets while driving overall team performance.

• Maintain selling floor standards to ensure a visually appealing and organized store.
• Oversee product replenishment, keeping inventory aligned with demand.
• Handle customer concerns professionally, turning challenges into positive experiences.

• Support back‑of‑house processes, including cash handling and KPI tracking.
• Assist with opening/closing procedures to ensure smooth daily operations.
• Drive sales and KPI success by fostering a results‑driven environment.

• 1–2 years of sales or service experience, preferably with some supervisory background.
• Passionate about fashion, with a keen eye for Parisian chic and luxury retail.
• A natural leader—confident, inspiring, and eager to mentor others.
• A strong communicator—friendly, outgoing, and persuasive.
• Social media savvy (a plus, but not required).
• Adaptable and flexible with scheduling to meet business needs.
• Ambitious and driven, with a desire to grow into an Assistant Store Manager role.
• Flexible availability, including evenings, weekends, and holidays, is required.

At SMCP, we provide more than just a job—we provide a path to grow, thrive, and be part of something exceptional. Your talent and dedication are rewarded with competitive base hourly pay, individual commission, and sales incentives. With our 50% shopping discount and seasonal wardrobe offering, you’ll always feel confident in the latest collections—because style starts with you. We also provide a cell phone contribution.

We know that security and well‑being matter. That’s why we provide comprehensive health, dental, life insurance, and disability coverage, an employer‑matched 401(k), and paid time off (vacation, sick time, holidays)—plus paid parental leave and pet benefits. You’ll also have access to resources like our Employee Assistance Program (EAP) and MAVEN Family Planning.

Through extensive product knowledge training, industry insights, and the opportunity to participate in our Retail Stylist Program, you’ll refine your expertise, elevate your skills, and make a lasting impact on the client experience.

At SMCP, you’re not just an employee, you’re a valued part of a team that celebrates passion, creativity, and excellence. With a dynamic, engaging workplace and a people‑first culture, you’ll find a career that’s as rewarding as it is inspiring.

Ready to lead with confidence and style? Apply today and become part of the SMCP Dream Team!

Chicago Pay Transparency
$19.50—$23 USD