Dispensary Associate-PT; Midway

Ascend Wellness Holdings (AWH) of Midway-Chicago, IL is looking to hire Part‑Time Dispensary Associates.

PT hiring needs: 9-10 hours per week, with the bulk of scheduling for nights and weekends.

Are you personable, friendly, adaptable in a fast‑paced atmosphere, and a team player? Would you like to advance your retail career with a company that values its employees and the community? If so, read on!

We offer great perks, including flexible schedules, a generous employee discount, and swag. If this sounds like the right retail opportunity with a cannabis dispensary for you,
APPLY TODAY!

The Dispensary Associate is responsible for guiding customers through the cannabis purchasing experience, making informed recommendations based on customers’ desired outcomes, providing accurate product descriptions, and operating with a high level of accuracy in a fast‑paced environment.

• Deliver best‑in‑class customer experience while maintaining operational integrity and compliance throughout the store.
• Guide customers through sales transactions while offering advice and knowledge as needed or requested.
• Ensure the sales floor is stocked, displays and menus are up‑to‑date and accurate, and the store is well maintained.
• Fulfill and pack customer orders and move completed orders from fulfillment areas to the sales floor for pick‑up.
• Promote a work environment that is positive, customer‑service oriented, and compliant with established policies and procedures.
• Continuously develop product knowledge to offer customers the most up‑to‑date information and advice.
• Respond to customer inquiries in store, online, and over the phone.
• Accurately use and maintain the point of sale (POS) system in person and over the phone.
• Accurate cash handling, customer cart management, and ringing of customer transactions.
• Accurately and timely data entry of customer information.
• Strive to achieve team and individual performance goals.
• Verify proper paperwork, documentation, and required identification for customers.
• Execute inventory, visual merchandising, marketing, customer service, or other in‑store operations as directed by Store Leadership.
• Report any observed inconsistencies or hazards to Store Leadership.
• Maintain a clean, organized, safe, and inviting store environment.
• Complete store opening and closing checklists.

• Must be at least 21 years of age.
• High school diploma or general education degree (GED).
• Retail experience preferred; cannabis retail experience a plus.
• Exceptional customer service skills.
• Knowledge of basic computer skills.
• Cannabis point of sale (POS) software a plus.
• Positive attitude, team player and strong work ethic.
• Willing to build understanding of applicable state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes, and organizational rules and standard operating procedures.
• Must be and remain compliant with any and all regulatory requirements for working in the cannabis industry.
• Must have excellent organization and time management skills.
• Must be focused, pay close attention to detail.
• Must be able to internalize training and follow instructions.
• Must be able to communicate clearly and effectively.

Ascend Wellness Holdings, Inc. (AWH) is a vertically integrated cannabis cultivator, processor, and provisioning center operator with assets in Illinois, Maryland, Massachusetts, Michigan, New Jersey, Ohio, and Pennsylvania. We seek to foster a robust and inclusive cannabis industry through a premium, unmatched customer‑focused retail experience. We are building a world‑class team that will help carry out our mission of shaping the future of cannabis as a leading healthcare solution.

We are committed to improving the quality of our patients’ lives by offering unrivaled quality, consistency, and meticulously curated products that satisfy our customers’ unique, individual needs. When it comes to customer service experience, our dispensaries will set a new standard of excellence, emphasizing health and wellness by a highly knowledgeable team. A team that is committed to our values, our people, and our…