Store Supervisor; Part-Time

Studio Supervisor

Studs is a category-defining ear piercing and earring brand named one of the 10 most innovative companies in retail for 2023 by Fast Company. Studs connects ear piercing with aftercare and earring shopping to create an end-to-end Earscaping® experience. We offer a better retail and digital experience that prioritizes safety and expertise in a cool, fun, and welcoming environment, along with a wide earring assortment—all at an accessible price point.

Location:

Chicago, IL |

Reports to:

Studio Manager | Part Time

Hourly Rate: $20.25

• Opens and closes the Studio independently and ensures all opening/closing procedures are completed accurately.
• Supports daily execution of visual merchandising, supply restocks, and Studio upkeep.
• Reviews daily business and helps implement strategies to drive results.
• Acts as a floor leader during assigned shifts, helping structure the team to deliver both sales and service goals.
• Upholds compliance with safety and brand standards, including regulations tied to piercing and Studio cleanliness.
• Delivers exceptional service and educates customers on the Studs experience.
• Supports service recovery and escalates customer concerns as needed.
• Ensures a warm, welcoming, and consistent customer journey aligned with our service expectations.
• Sets a strong example for professionalism, inclusion, and accountability.
• Provides real-time feedback and support to teammates when appropriate, escalating as needed.
• Helps reinforce company values and contributes to a collaborative, feedback-rich environment.

• Prior experience in a keyholder or shift lead role that included independent operations and opening/closing responsibilities.
• Must be available to work a flexible schedule of varying days and hours, including evenings, weekends, and holidays.
• Must have availability to work on Saturday and Sunday, excluding approved PTO.
• Reliably attend work as scheduled for up to 29 hours per week, in line with local laws and subject to any approved accommodations.
• Proven track record of professionalism, reliability, and sound judgment in a customer-facing environment.
• Comfortable standing for extended periods (up to 8+ hours) and able to lift/move at least 20 lbs.
• Able to handle chemicals safely and follow all relevant health, safety, and compliance protocols.
• Confident operating solo and taking ownership of floor leadership responsibilities when assigned.
• Brings a positive attitude, receives feedback well, and contributes to a collaborative, service-oriented team culture.

• Paid Safe & Sick Leave Accrual.
• FSA Health and Commuter Tax-Advantaged Accounts.
• 401(k) Retirement Savings Plan.
• Exclusive Employee Discounts on Piercings and Jewelry (we've got your friends and family covered too!).

Studs is an equal opportunity employer and is committed to providing a work environment that fosters diversity, inclusion, and equal opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status. Studs considers qualified applicants with criminal histories.

We comply with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which we operate. If you require an accommodation for the application process, please fill out this form.