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Chocolate Concierge, Retail

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Vosges Haut-Chocolat
Full Time position
Listed on 2026-03-12
Job specializations:
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service, Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 15 - 18 USD Hourly USD 15.00 18.00 HOUR
Job Description & How to Apply Below

Chocolate Concierge, Retail

Vosges Haut-Chocolat – Chicago, IL

Location

Lakeview West, Chicago, IL

Base Pay Range

$15.00/hr - $18.00/hr

Position Overview

Vosges Haut-Chocolat seeks enthusiastic, warm, and curious individuals to share its premium chocolate with customers in our Lakeview West boutique. This part‑time role involves customer‑facing sales, payment handling, and ensuring a high‑quality store environment.

Principal Responsibilities
  • Treat the guest as the most important priority at all times.
  • Enthusiastically greet the guest, make eye contact and smile.
  • Collect payment from the guest.
  • Follow company cash handling policy and procedures.
  • Thank the guest and invite them to return again.
  • Communicate guest feedback to management.
  • Educate guests on products offered and the Vosges story.
  • Resolve guest concerns with respect and a sense of urgency.
  • Understand in‑store marketing promotions.
  • Execute new product rollouts, including selling to guests and product execution.
  • Maintain and promote a clean and safe working environment.
  • Complete boutique opening and closing procedures.
Qualifications / Desired Characteristics
  • Previous experience in a specialty retail setting.
  • Friendly and guest‑service oriented.
  • Ability to communicate effectively.
  • Neat and clean hygiene.
  • Able to work in a fast‑paced environment with a sense of urgency.
  • Team player.
  • Interest in chocolate and foodie culture.
Essential Physical Functions
  • Ability to stand/walk 6 hours.
  • Must be able to lift up to 20 pounds occasionally.
  • Required to frequently reach, bend, stoop, and carry.
  • Must be able to tolerate potential exposure to allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish.
  • Must wear a face mask for entire shift.
What We Offer
  • $18 per hour.
  • Product discounts.
  • Excellent benefits options for full‑time employees:
    Medical, Dental, Vision;
    Company‑paid Basic Life insurance and Disability;
    Company‑paid EAP.
Seniority Level

Entry level

Employment Type

Full-time

Job Function

Other

Industries

Food and Beverage Services

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