Retail Sales Associate

Overview

About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guide shops, and online at  and

Guideshop Name Southport

Bonobos is seeking a Guide, otherwise known as Retail Sales Associate, in our Guideshop. A Guide is our version of a retail sales associate who is customer-obsessed, fit-focused, incentive-driven, and a sales powerhouse. Our Guides bring their knowledge to the forefront and deliver exceptional customer experience in a unique retail setting. At Bonobos, we offer a best-in-class product assortment that includes a full wardrobe of better-fitting men's clothing, for every guy, for every occasion, with clothes available to try on at our retail Guideshop locations.

Our one-on-one, appointment-based experience offers customers both an alternative and complementary service to our web-based store. Don’t think traditional retail; what we’re building you haven’t seen before.

• Key Responsibilities
• Deliver exceptional customer experiences and maximize personal sales results
• Cultivate an environment of genuine customer connection where all customers feel welcome, heard, and valued
• Generate leads for current and future Bonobos business
• Consistently achieve personal sales goals
• Work a flexible schedule according to the needs of the business, including evenings, weekends, and holidays

• Essential Qualifications
• Have 1-3 years of sales or relevant experience
• Knowledge of men's fashion, fabrics, styles, and fit

• 
  
  Preferred Qualifications (
  
  Skills And Abilities
  
  )
• Collaborative, work well in a team setting and driven by relationship building
• Self-starter that values self-awareness, intellectual honesty, judgement, empathy and positive energy
• Possess strong time management and organizational skills
• Strong communicator and skilled at written and verbal communication

PHOENIX offers a range of benefits to help protect full-time associates' health and long-term financial security including:

• Medical, pharmacy, dental and vision coverage
• 401(k) and Roth 401(k) with Company match
• Merchandise discount
• Paid Time Off
• Parental leave for new moms and dads

For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life insurance and more.

Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match. Ful-time and part-time associates may also be eligible to participate in the Bonobos Guideshop Incentive Plan. Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.

$17.00 - $25.00 per hour

If you would like to know more about the California Consumer Privacy Act .

An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call and say 'Associate Relations' or send an e-mail to A and let us know the nature of your request and your contact information.

Notification to Agencies
:
Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.