Senior Retail Director | East

Position: Senior Retail Director | Central East
Description & Requirements

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in.

As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

our culture

lululemon is a community of individuals as distinct as the products that we create. Together, we are focused on wellbeing, fun, and being in connection with others as we seek personal and professional growth, bringing our unique culture to the world. We are a team of committed people who care deeply for each other, believe anything is possible, and relentlessly pursue our growth together.

a day in the life

The Senior Retail Director is responsible for overseeing all retail operations of a geographic area (e.g., region, country) and consulting cross-functionally to shape and own a pillar of the retail business. Senior Retail Directors are responsible for coaching and developing people, including Regional Managers and newer peer leaders. They are leveraged to represent the Vice President and lululemon, as needed. They drive implementation of business strategy, processes, and initiatives to ensure a consistent level of performance in lululemon stores.

In addition, Senior Retail Directors leverage key metric insights to monitor progress toward financial and business objectives and create and execute a real estate growth strategy.

key responsibilities

• Manage and grow a dispersed, diverse team of retail leaders through hiring, regular check-ins, holding people accountable to goals and targets, and cooperatively defining development opportunities and career paths.
• Consult with senior leaders and cross-functional Store Support Center (SSC) partners on department-level operational priorities and strategy for a pillar of the retail business.
• Shape and influence strategy and initiatives to drive growth for a pillar of the retail business.
• Create, drive, and execute market growth strategy, including through periodic review and planning processes.
• Drive consistency in performance across lululemon stores in market by developing and implementing business processes and procedures.
• Ensure financial goals are met by monitoring key metrics to recognize shortfalls and growth opportunities and create or implement solutions.
• Build retail leader capabilities and skillsets, including providing exposure to next role for high-performing retail leaders and providing newer peer leader support to grow through onboarding and initial time in role.
• Represent the Vice President as delegated, host visitors and senior leaders, and represent lululemon in key high-profile events in market.

qualifications

• Must be legally authorized to work in the country
• Must live-in or be willing to relocate to Chicago
• The expected work schedule can vary based on company needs
• Work may occur in the evenings, on weekends, or during holidays
• Bachelor's degree or equivalent
• 4+ years in a leadership role for a group of stores and/or retail operations (multi-unit)
• 10 years retail store and/or store operation experience

job assets (i.e., nice to have, not required)

• Education: MBA or equivalent post graduate degree in business, marketing, retail, or related field
• Experience:
  • Leading and building retail in growth
  • Developing and leading other multi-unit leaders

what we look for

• Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences
• Adaptability/Agility: Navigates uncertainty and ambiguity and can change priorities in a fast-paced environment
• Business Acumen:
  Is able to quickly understand and address business information (e.g., profit and loss statements, budgets and sales forecasts, retail strategy and approaches)
• Leadership:
  Is able and desires to…