Retail Sales Associate

Overview

P HOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guide shops, and online at  and

We are on a mission to make fits and connections that inspire people to be themselves. Our Bonobos menswear brand is known for being a style instigator and offering perfect-fit risks through our innovative retail model and personalized experience. Launched online in 2007 with its signature line of chinos, Bonobos now offers a variety of styles available to order online and to try on at any one of our 60+ Guideshop locations.

Our Guide shops are in real‑life stores that deliver one‑on‑one service and expert fit advice. Don’t think traditional retail, Bonobos is something you haven’t seen before. The Bonobos team is vibrant, collaborative, and inclusive. We value self‑awareness, empathy, intellectual honesty, positive energy, and judgment, often over experience. We’ve created a culture where collaboration and communication are paramount, all while making time for fun and celebrating extraordinary efforts.

Southport

Bonobos is seeking a Guide, otherwise known as Retail Sales Associate, in our Guideshop. A Guide is our version of a retail sales associate who is customer‑obsessed, fit‑focused, incentive‑driven, and a sales powerhouse. Our Guides bring their knowledge to the forefront and deliver exceptional customer experience in a unique retail setting. At Bonobos, we offer a best‑in‑class product assortment that includes a full wardrobe of better‑fitting men’s clothing, for every guy, for every occasion, with clothes available to try on at our retail Guideshop locations.

Our one‑on‑one, appointment‑based experience offers customers both an alternative and complementary service to our web‑based store. Don’t think traditional retail; what we’re building you haven’t seen before.

• Responsible for delivering exceptional customer experiences and maximizing personal sales results
• Cultivate an environment of genuine customer connection where all customers feel welcome, heard, and valued
• Generate leads for current and future Bonobos business
• Consistently achieve personal sales goals
• Must be able to work a flexible schedule according to the needs of the business, including evenings, weekends, and holidays

• Have 1‑3 years of sales or relevant experience
• Knowledge of men's fashion, fabrics, styles, and fit

• Collaborative, work well in a team setting, and driven by relationship building
• Self‑starter that values self‑awareness, intellectual honesty, judgment, empathy, and positive energy
• Possess strong time management and organizational skills
• Strong communicator and skilled at written and verbal communication

• Medical, pharmacy, dental and vision coverage
• 401(k) and Roth 401(k) with Company match
• Merchandise discount
• Paid Time Off
• Parental leave for new moms and dads

Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.

$17.00 - $25.00 per hour

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PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call and say 'Associate Relations' or send an e‑mail to A and let us know the nature of your request and your contact information.

PHOENIX does not accept unsolicited resumes or calls from third‑party recruiters or employment agencies.