ReStore Associate

Benefits

• 401(k)
• 401(k) matching
• Competitive salary
• Employee discounts
• Flexible schedule
• Free food & snacks
• Free uniforms
• Paid time off

Habitat for Humanity Chicago (Habitat Chicago) is a nonprofit organization that works to champion healthy neighborhoods by investing in resident priorities, supporting home ownership and building quality homes. We believe in a world where everyone has a decent place to live, and we invite people of all backgrounds, races and religions to work towards this vision together in our two focus neighborhoods of West Pullman and Greater Grand Crossing.

ReStore Chicago is a home improvement center that accepts donated goods from businesses manufacturers, contractors, and individuals. Donations are then processed and sold at discounted prices to the general public. The store's operations generate funds to support Habitat Chicago.

The ReStore Associate is a cross functional part-time position working as a front-line ambassador with both donors and customers of Habitat for Humanity Chicago ReStore. Weekly duties will primarily consist of screening and receiving incoming donations (both at the loading door and via scheduled truck collections), detailing furniture and processing home improvement product, moving merchandise to the floor, loading customer purchases, cleaning the facility, helping customers and operating the cash register,

This position requires significant strength and labor. The ideal candidate can safely lift and position up to 50 pounds. The job entails bending, kneeling and reaching, often in awkward or tiring positions. This role is in a fast-paced environment and requires adaptability, multi-tasking and ability to engage with the public. At all times, this position requires attention to safety, efficiency, teamwork and customer service.

• Loading (45-55%)
  • Screening incoming donations at the loading door to ensure receipt of product in good condition and in line with guidance for acceptable items.
  • Safely and efficiently transferring donations to appropriate area for processing. demonstrates responsibility for items entering and exiting the ReStore dock.
  • Detail, clean and organize donations to ready for pricing.
  • Move processed merchandise to the floor for sale and help with floor staging.
  • Transfer designated sold items to the sold bay and safely load them into customer vehicles.
  • As needed, provide coverage support on the ReStore truck to pick-up off-site donations, and unload the truck back at the store.
  • Ensure safety standards are always met in receiving and processing.
  • Assist and coordinate ReStore volunteers helping with loading duties.
• Processing (20-30%)
  • Dust, clean and detail donated furniture to present quality product to customers
  • Clean, process and test home improvement products (appliances, lighting, plumbing)
  • Help organize, price and merchandise building materials
  • Assist and coordinate ReStore volunteers helping with processing duties.
• Providing Customer Service Support (20-30%)
  • Perform retail sales duties as required including but not limited to operating the cash register at the point of sale.
  • Be familiar with ReStore’s products and procedures to respond to customer inquiries and graciously provide customer service.
  • Be familiar with ReStore’s mission supporting the programs of Habitat Chicago.
• Facility Maintenance (5-10%)
  • Help maintain a clean, organized, and sustainable working environment which attracts, retains, develops and motivates staff and volunteers.
  • As needed, empty trash and recycling bins, sweep floors, address spot clean-ups requiring urgent attention.
• Teamwork (All Times)
  • Maintain a “team first” outlook, supporting the success of the team and the mission in attitude, ideas, and actions; lead by example and with active, creative input for growing and improving the organization.
  • Contribute enthusiastically to all organizational events, helping as necessary with set up/take down, management, networking, various tasks, etc.
  • Engage with all members of the team, program participants, and core volunteers.

• Understanding of safety measures to safely move bulk items to and from vehicles…