Store Associate

Posting Description

At Habitat for Humanity Portland Region we believe that everyone deserves a stable and affordable place to call home. Founded in 1981, we have built and repaired homes in partnership with over 3,000 people across the Portland region.

Habitat for Humanity Portland Region is an independent affiliate of Habitat for Humanity International and operates out of three offices, four brick‑and‑mortar stores, one warehouse, and numerous construction sites in Portland, Beaverton, Hillsboro, King City, Gresham, and Lake Oswego.

Habitat Portland Region is intentional about building a healthy and thriving organizational culture and envisions a community of team members, partners, volunteers, and donors who are deeply committed to equitable and anti‑racist practices in every facet of our organization.

All of our team members engage in continual learning and seek ways to operationalize equitable practices.

Our Equity Statement and Cultural Compact are living, breathing documents that we continually work toward.

Please visit our website and social media pages to learn more.

• Customer service excellence, including greeting and assisting customers, loading and measuring items, answering questions, and cashiering
• Greet donors, accept and inspect donations that meet our criteria, and decline those that do not
• Guide volunteers to ensure they are supported in completing tasks assigned by team members
• Process and price donations
• Stock merchandise on the sales floor
• Clean and organize the store, including receiving areas, break rooms, restrooms, and outdoor areas
• Assist donation pick‑up drivers with residential and business pickups as needed; this can be included in the team member’s weekly schedule
• Support other ReStore locations as needed

• One year of customer service experience
• Skill of working in a team with staff and volunteers, following the lead and direction of leadership
• Ability and desire to maintain a clean and organized work environment
• Time management skills, including managing donation flow urgency and timely arrival for shifts
• Ability, or willingness to learn, to correctly and safely use tools and equipment, such as a forklift, pallet jack, and dolly
• Knowledge of, and desire to follow, safety requirements as well as the ability to ensure that store team members do the same
• Knowledge of, or willingness to learn, communication tools, such as telephone, email, and 2‑way radio
• Ability to adapt to a changing work environment, and learn new operations skills as the program develops

• Any qualifying combination of education, certification, and experience that demonstrates the ability to perform the duties of the position
• Volunteer experience
• Bi‑lingual in Spanish

• 40 hours a week, potentially including Saturday and Sunday as required by your manager
• Current store hours:
  Wednesday – Monday 10am-6pm, Tuesday 11am – 2pm
• Shifts may be scheduled to accompany donation pick‑ups, providing a variety of work experiences
• Your assigned store location may occasionally change temporarily for training or support purposes; however, these changes are rare and will remain within the Portland region

• You will spend your workday in an open warehouse and retail environment
• Assisting customers and handling donations is very active and requires consistent standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing
• This means you will frequently lift, move, and/or load items over 50 pounds with mechanical or co‑worker assistance

We strive to ensure our hiring process is accessible to all applicants. We know your time is valuable and want to acknowledge the time it can take to apply for a position. We ask you to submit your resume, cover letter, and provide three professional references using our online application. If you need assistance or accommodations in submitting your application or throughout the hiring process, please contact (Use the "Apply for this Job" box below).

Candidates are reviewed by the…