Cashier, Retail
Listed on 2026-01-01
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Retail
Customer Service Rep, Retail Associate/ Customer Service
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Job DescriptionCreate an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
ResponsibilitiesEssential Job Functions:
- Greet, engage, and assist customers actively and visibly.
- Process customer transactions quickly, accurately, and efficiently.
- Handle various tenders and understand the Point of Sale (POS) system, adhering to company policies.
- Follow guidelines on cash shortages/overages and restricted sale items.
- Report pricing discrepancies and follow policies for postage stamps, gift cards, and coupons.
- Stay current with ads and adhere to food safety regulations.
- Reinforce safety programs, identify unsafe conditions, and notify management.
- Create a welcoming environment for customers.
- Comply with all laws, regulations, and company guidelines.
- Work cooperatively in a high-paced environment and manage conflicts effectively.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance when needed.
- Support interactions with minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodation.
Minimum Position Qualifications:
- Customer service experience
- Effective communication skills
- Basic math skills (counting, addition, subtraction)
Experience:
- Customer service experience
- Experience as a Bagger or Courtesy Clerk
Based in Illinois, Mariano’s merged with The Kroger Company in 2015. We serve customers in over 40 stores in the Chicago Metro area. As part of Kroger, we value diverse teams passionate about food and people, aiming to create great experiences for customers and communities. We support your growth and success, whether part-time or a new career path. Apply today to join our Mariano’s family!
For reasonable accommodations during the application process, call or contact store management.
BenefitsThe Kroger family offers comprehensive benefits including healthcare, flexible scheduling, counseling, associate discounts, tuition reimbursement, and career growth opportunities. For more details, visit our Benefits Page.
Additional Details- Seniority level:
Entry level - Employment type:
Part-time - Job function:
Other - Industries:
Dairy Product Manufacturing
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