Sales Associate, Holiday Seasonal, Chicago

Overview

As a Sales Associate you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment.

• Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards
• Achieve established sales and contest goals; maintain knowledge of current sales and promotions
• Assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Utilize effective selling techniques to build multiple sales and increase productivity
• Demonstrate comprehensive product knowledge, including features and benefits
• Efficiently and accurately perform register transactions (sales, returns, exchanges)
• Assist in implementation and maintenance of visual merchandise presentation, signage and lighting
• Uphold store maintenance and cleanliness standards; straighten, clean and help maintain stockroom as needed
• Process, ticket, and restock merchandise as needed
• Perform other duties as assigned by management
• Comply with all Company policies and procedures

• We’re a successful, fast-growing company with an entrepreneurial vibe
• A technologically and data-driven business
• Competitive salaries and comprehensive health benefits
• We’re at the forefront of tech and retail, redefining technology for the next generation
• We’re passionate about our internal and external clients and live/breathe the client experience
• We get to be creative daily
• A smart, experienced leadership team that wants to do it right and is open to new ideas
• We believe in autonomy and reward taking initiative
• We have fun!

• Love to sell, can articulate a proven ability to exceed selling goals and close a sale
• Succeed in a team environment, while able to work independently and manage your own time
• Thrive in an entrepreneurial environment and regularly think outside-the-box
• Know what questions to ask your customers to understand their personal cooking style and needs
• Enjoy discovering the customer’s style, lifestyle and story to connect them to the right products
• Respond well to clearly defined daily sales goals and metrics
• High school diploma or equivalent preferred
• 1-2 years customer service experience and retail sales experience (specialty retail preferred, but not required)
• Ability to prioritize and handle multiple tasks simultaneously
• Ability to be mobile on the sales floor for extended periods, operate POS system and lift/mobilize items up to 75 lbs with appropriate safety techniques
• Full-time availability to meet business needs; for Part-Time Flex associates, minimum two weekend shifts and two weekdays, with additional hours as required

• Mobility on the sales floor for extended periods
• Ability to operate POS system
• Ability to lift and mobilize medium to large items, up to 75 pounds, with appropriate equipment and safety techniques

• Competitive pay and benefits; pay range: $16.60-$17.60 per hour
• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program supporting physical, financial and emotional health
• Paid vacations and holidays (full-time)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)

WSI will not sponsor immigration for this position. This role is not eligible for relocation assistance.

Williams-Sonoma, Inc. is an Equal Opportunity Employer. We will consider qualified applicants with criminal histories in a manner consistent with applicable laws and ordinances.