Bar Server

Responsibilities

• Reports directly to the Michael Jordan Steak House General Manager.
• Co-operates & communicates with other employees.
• Interacts with guests as appropriate.
• Serves food and beverage to guests in established service style and standard.
• Promotes image of the restaurant by displaying impeccable manners, diplomacy and tact towards guests.
• Maintains constant flow of communication with and to the team.
• Always recommends specials, meals, appetizers, and/or beverages to the guests in an upselling manner and answers any questions.
• Relays orders to kitchen following established procedures.
• Monitors guests to fulfill additional requests.
• Maintains supplies of china, cutlery and condiments for side station; keeping station clean and orderly.
• Assists hostess in guest service greeting and seating.
• Communicates politely and displays courtesy to guests.
• Communicates to his/her manager any difficulties, guest comment and other relevant information.
• Sets and clears tables ensuring standards are met.
• Folds linen napkins prior to and after each shift.
• Collects food & beverage orders from the kitchen, returns used china, glass and silver to the dishwashing area.
• Follows procedures on cash handling and bill presentation; including audit and closing all bills correctly in Micros and depositing cashier envelop(s) to the Front Desk drop safe.
• Prepares and presents bills according to hotel standard, closing bill immediately on computer.
• Performs duties noted on the daily tasks & cleaning schedule.
• Attends and participates in daily briefings and other meetings as scheduled.
• Attends and participates in training sessions as scheduled.
• Implements hotel and department regulations, policies and procedures including but not limited to:
  House Rules and Regulation;
  Health and Safety;
  Grooming;
  Quality;
  Service;
  Hygiene and Cleanliness.
• Perform other duties, tasks and special projects as assigned.

• Essential: Must be able to speak and understand English
• High School diploma or equivalent
• Food hygiene awareness and at least basic training
• Ability to communicate in English with guest
• Ability to compute basic mathematical calculations
• Ability to provide legible written communication
• Must be TIPS certified prior to or after hire

• Desirable: Previous job-related experience
• Food hygiene certificate
• First aid awareness
• Possess a friendly, upbeat & outgoing personality

• Ability to perform job functions with attention to detail, speed and accuracy
• Ability to prioritize, organize and follow through
• Ability to be a clear thinker, remain calm and resolve problems using sound judgment
• Ability to work under pressure
• Ability to work an 8-hour shift in all types of conditions pertinent to the job
• Ability to comprehend instructions
• Ability to work cohesively with co-workers as part of a team
• Ability & willingness to perform job tasks according to established standards
• Must be flexible and able to work nights, weekends, and/or holidays as required

The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

The salary range for this role is $12.88 to $13.95
This is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting.
We may ultimately pay more or less than the posted range, and the range may be modified in the future.

An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

As the world’s first and most global luxury hotel brand, Inter Continental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the Inter Continental brand and to be part of the brand you will have a thirst for travel, passion for culture and…