Server, Server​/Wait Staff

Overview

Provide genuine and extraordinary service to all guests in order to exceed their expectations. Use teamwork and enthusiasm while serving food and beverage using proper service techniques.

• Have availability to work a variety of hours, including weekends and holidays.
• Follow all systems, policies, and procedures as outlined in the Employee Handbook
• Provide genuine hospitality to all guests and provide them with an experience that exceeds their expectations
• Successfully complete alcohol awareness training and/or food handler training course(s)
• Be committed to teamwork and have a pleasant attitude
• Comply with all safety and sanitation guidelines
• Follow all steps of service as outlined in the employee handbook
• Have knowledge of all food and beverage menus in order to answer questions and provide the guest with what they want
• Comply fully with all allergy, dietary restriction, and modification procedures
• Maintain accurate guest orders and accurately account for all items ordered and delivered to the guest
• Be proficient in the use of equipment including POS terminals, credit card terminals, coffee machines, etc.
• Accomplish other duties as instructed by management when applicable
• Maintain honesty and integrity in all aspects of employment
• Safely move chairs and tables as needed
• Communicate clearly and hospitably with guests and teammates
• Effectively service multiple guests at multiple tables simultaneously
• Be able to carry multiple plates of food safely and cleanly
• Be able to use a tray to carry multiple drinks when applicable
• Be able to multitask while maintaining a calm and professional demeanor
• Be able to work in a space of varying noise, temperature, and crowd levels
• Be able to be to stand and/or walk for the duration of your shift
• Be able to lift and move items up to 25 pounds occasionally, and up to 50 pounds in general
• Practice proper safety guidelines at all times