Shift supervisor, Restaurant/Food Service
Job in
Chicago, Cook County, Illinois, 60602, USA
Listed on 2026-01-14
Listing for:
Lettuce Entertain You Enterprises
Full Time
position Listed on 2026-01-14
Job specializations:
-
Restaurant/Food Service
Server/Wait Staff, Food & Beverage, Catering, Restaurant Manager
Job Description & How to Apply Below
A Few of Our Hourly FOH Supervisor Benefits:
* Restaurant Discounts
* Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness
* Paid Vacation for Qualifying Employees
* Blue Cross Blue Shield Medical Insurance
* Dental & Vision Insurance
* Life, Accident Protection & Critical Illness Insurance
* Domestic Partner Benefits
* 401(k)
Beatrix is a neighborhood coffeehouse, restaurant and meeting place highlighting comfort food dishes, vegetarian choices and healthy-meets-delicious specials. The beverage program features fresh‑squeezed juice cocktails, local craft beers and all‑American wines. The coffee bar showcases house blends from Beatrix Coffee Roasters, barista-created lattes, Bulletproof Coffee, Nitro and signature cookies and in-house pastry favorites.
Caring. Creative. Careers.
Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.
EOE. We participate in E-Verify / Participamos en E-Verify
HOURLY FOH SUPERVISOR
JOB DESCRIPTION
The Hourly Supervisor will assist in running the shift including but not limited to opening and closing responsibilities with access to point of sale (POS) and timekeeping functions; they will also consistently deliver an exceptional guest and employee experience while fostering our Culture of Caring. In some fast casual restaurants, participation in scheduling and food and supply ordering may be included.
Also achieves and maintains level of excellence in all functions outlined in FOH hourly team job descriptions, and performs job functions as needed.
Essential Functions
* Supervise FOH teams to perform smooth and efficient daily shifts, ensuring an exceptional guest and employee experience, including but not limited to opening and closing shifts; assigning, approving and checking out side work, point of sale (POS) and timekeeping supervisory functions; recommending continuous improvements to processes and procedures; monitoring staffing levels and performing appropriate cuts to support business levels, assigning and covering breaks, and making appropriate adjustments to floor maps throughout shifts
* Provide supervision and guidance to and support the management team's leadership of the hourly employees while fostering our Culture of Caring
* Respond immediately and effectively to guest and employee needs and feedback
* Proficiently perform functions of the teams they supervise and provide active back-up support when business needs require
* Supervise BOH hourly employees' performance and responsibilities (including side work, checklists and sanitation/safety guidelines and procedures) and perform related walk-throughs
* Balance, pare and maintain security of all cash banks
* Support management team's responsibilities for pre-shift and other employee meetings
* Assist the management team with the training, development and retention of team members and refer all employee issues directly to the management team
* Assist in partnering with General Manager to ensure repair and maintenance needs are addressed
* Understand and follow the food allergy procedure and special orders/restrictions
* Ensure proper food storage, quality and presentation standards, including temperature controls
* Assist the management team with monitoring and ensuring that the restaurant and team comply with all Company and restaurant policies and procedures as well as all legal and regulatory requirements, including but not limited to safety and sanitation regulations and alcohol management.
* Support management team as needed in performing inventories of food, beverage and restaurant supplies and tracking high cost items; placing food, beverage and restaurant supply orders; and accepting and inspecting deliveries
*…
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