Senior Research Analyst, Channel

Senior Research Analyst, Channel Performance

Chicago, IL, United States (Hybrid)

What makes this role important at Ipsos?

The Senior Research Analyst will be an integral part of the Mystery Shopping team specializing in Mystery Shop Data for the Retail Mobile division.

What you can expect to be doing:

• Focus on executional excellence with increased independence
• Support multiple projects and gradually builds increased responsibility and independence
• Understand the project lifecycle and manages projects from client approval to deliverables with project lead oversight
• Collaborate with internal partners and project lead in project execution
• Work with senior team members to understand the business needs of the client and translate them into an appropriate research design
• Support multiple projects/priorities and work towards resolving problems that arise
• Test survey materials and data portal updates
• Work closely with colleagues in our field and tech teams on all aspects of research execution
• Accept responsibility for the accuracy, thoroughness, quality, and timeliness of client deliverables
• As role progresses there may be opportunities to serve as the day-to-day lead on small projects
• Participate in mentorship of new Analysts and Interns. This may include shadowing on projects and providing guidance on tasks throughout the project lifecycle
• Manage internal project partners with increased independence, in order to help keep the project/tasks on schedule and within scope
• Participate in initiatives that support our service line (i.e. growth/new product/employee training & engagement).

This might be the job for you if you have:

• Have a background with quantitative and/or qualitative research methodologies
• Have experience with questionnaire design, sampling approaches, and tabulation planning

Ideal Candidate has the Following Skills & Experience

• Completed Bachelor’s Degree in related field
• 1-2 years of market research experience; customer experience research an asset
• Advanced proficiency with MS Office Suite; specifically, MS Excel and MS Power Point
• Superior organizational skills, unflagging attention to detail & demonstrated commitment to the accuracy and completeness of information
• Data savvy with a strong attention to detail and accuracy
• Basic knowledge of SPSS and/or other quantitative reporting tools
• Prior experience using Sassie or any other related mystery shopping platforms a plus
• Ability to manage multiple projects simultaneously while maintaining a strong client service orientation
• Ability to manage complex, multi-faceted project budgets and to create, manage, and commit to a project plan, schedule and budget
• Highly motivated, self-directed & possess a driven personality capable of working within tight deadlines
• Thrives within a team environment
• Excellent written & verbal communication skills with well-developed interpersonal and presentation skills

We encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization, not just the one you’re applying to!

The salary range for this role is $65,000-$72,000. Your final base salary will be determined based on several factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications.

What’s in it for you:

At Ipsos you’ll experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture.

Why Work at Ipsos | US

Commitment to Diversity

Ipsos recognizes the necessity of building an inclusive culture that values each employee’s individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos’ diverse employees who compile and analyze this data—they are the essence of who we are and what…