Luxury Leasing Consultant - West Loop

About Reside Living

Reside Living is a growing Chicago property management company that offers its employees an open environment, opportunities for fun, and room to grow. Our portfolio is 3,000 apartments strong and expanding. We want our residents to love where they live, so our apartments are fresh, modern, redesigned spaces with open layouts. We're also committed to environmentally responsible living; we leverage green solutions and technology to achieve this goal.

We believe in delivering an exceptional customer experience throughout Chicago's best neighborhoods, and we work hard to overdeliver on this goal. Our organization is committed to diversity and inclusion, where everyone can thrive.

As our next Leasing Consultant, you will be responsible for leasing and keeping consistent occupancy levels at properties in our West Loop and Gold Coast portfolio. More than that, you will become a brand ambassador and the face of the company in making our future residents feel 're looking for someone driven to succeed with strong organizational and decision-making acumen. You will build and manage relationships with prospective residents to achieve the highest occupancy and customer satisfaction rates possible.

• Lease apartments while following Reside Living's policies and procedures, ADA, fair housing, OSHA, Fair Credit Reporting Act, and all other state and federal laws.
• Ensure a professional and friendly atmosphere in the leasing office and other areas where prospective residents and residents meet.
• Answer resident and prospect phone calls, texts, and emails. Track and record all prospect communication and tours through CRM. Assist in the preparation of daily and weekly reports and other reports as needed.
• Maintain awareness of local market conditions and trends and stay in close communication with the Property Manager regarding findings; engage in the conversation around marketing property and improving resident satisfaction by suggesting innovative ways to increase demand.
• Conduct monthly online marketing audits and identify opportunities to capture new market share.
• Physically inspect the property and vacant apartments and report any service needs to maintenance staff.
• Assist in planning and hosting resident events.

• One year or more of Leasing experience required
• Luxury sales or leasing preferred
• A personal cell phone will be required (iPhone or Android). We offer a cell phone stipend of $50 per month
• Excellent sales skills and a demonstrated ability to meet or exceed performance standards
• Exceptional communication skills – both verbal and written
• Strong organizational skills and ability to multitask
• Ability to solve problems through communication and ingenuity
• Impeccable attention to detail, pride in the quality of work, and energy
• Comfortable working alone but excited to work on a team
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
• Experience using Yardi or other CRM
• High school diploma or GED

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status, or any other characteristic protected by law.