Property Manager

Overview

Trio Properties, LLC is seeking a dynamic leader with experience in the property management industry to oversee a lease up at a Trio managed apartment community in Milford, CT. As the Property Manager, you will be responsible for attracting and welcoming in the first residents to this exciting project. Moving forward, you will be creating extraordinary experiences of home and community to keep this property full and fun.

From developing innovative, cost-effective, and revenue-driving tactics to building strong, long-lasting owner and resident relationships, you are in-charge of establishing brand recognition for the property within the marketplace and for exceeding resident satisfaction and retention goals.

REPORTS TO: Regional Property Manager

Overview: The PROPERTY MANAGER (PM) is responsible for, but not limited to, overseeing the initial lease-up and ongoing property operations of an assigned community, and ensuring the community is run in an organized and efficient manner to meet TRIO standards. They must manage and coordinate persons, activities, and available resources to accomplish community objectives as set forth by the Regional Property Manager, Executive staff, and property owner.

These objectives entail maximizing occupancy levels, and community values.

SKILLS: The PM must have knowledge of all property operations including property maintenance, property marketing, financial budget oversight and general operations. The PM must have the ability to communicate well, both verbally and in writing. Must possess strong supervisory, leadership, and organizational skills. Must be able to communicate and convey property management methods to their team and successfully problem solve issues utilizing strong judgement.

• TRIO is a Hartford Courant Top Workplace Award Winner (2022, 2023 & 2025) & Seven-time CTAA Property Management Company of the Year
• Trio Properties LLC is an equal opportunity employer.
• Full-time employees are eligible for 100% paid coverage of employee healthcare, 401k with 4% employer match, and more.
• Full-time employees earn two weeks' vacation per year in addition to 10 paid holidays per year
• Ask your hiring manager for more details about joining TRIO!

• Conduct all business in accordance with TRIO policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other Federal and State laws.
• In conjunction with the Regional Property Manager (RPM), the PM will assist in the formulation of the property budget for each upcoming calendar year. The PM is responsible for staying within the established budget guidelines throughout the year.
• Accurately maintain and report monthly variances and narratives.
• Ensure all rents are collected when due and scanned in a timely manner.
• Oversee collections, evictions, utility cut-offs, and landlord liens as required on delinquent rents.
• Maintain strong vendor/contractor communications concerning work scheduling, billings, and vendor relations.
• Responsible for procuring and sending files from each vendor/contractor with current W-9s and Certificates of Insurance to property accountant.
• The Property Manager is responsible for processing and submitting all invoices with the property management software for approval and payment processing.
• Report all liability and community incidents to the RPM immediately.
• Ensure the proper paperwork for all workers’ compensation claims are complete and submitted to HR with RPM included in the correspondence.
• Process all lease applications; run background and credit checks, employment, and Landlord reference checks and/or manage and oversee the Leasing Consultant or Assistant Property Manager responsible to do so.
• Ensure that lease files are complete and that leases are being executed properly. Approve all leases on the property via property management software.
• Responsible for the office opening on schedule, condition of office and model apartments.
• Attending scheduled corporate management meetings, usually held on a quarterly basis.
• Maintain records on all aspects of management activity on a daily, weekly, and monthly basis.
• Submit required reports to corporate office on a weekly and monthly basis.
• Perform any additional reports, duties, or tasks as assigned by Senior Management.
• Update the following information daily: move ins/outs; notices to vacate and occupancy trends; lease expiration matrix; renewals; collections delinquencies; generate service requests and close out when complete.
• Maintain positive customer service attitude.
• Periodic unit inspections with residents.
• Review all Notices to Vacate upon receipt to determine the reason for the move-out.
• Physically walk and inspect community on a regular basis; check on vacant apartments.
• Update lease activity board indicating vacancy status daily. Coordinate with Maintenance Supervisor to ensure timely recondition of apartments after move-out.
• The Property Manager will complete any pertinent…