Senior QC Manager

The Senior Manager – Quality Control is responsible for ensuring that all products meet quality standards and business objectives, including on-time delivery and compliance with industry regulations. This role provides strategic leadership for the Quality Control team and works closely with Regulatory, Purchasing, and Production teams.

Key functions include:

• Overseeing quality control operations from raw material intake to finished product evaluation.
• Performing odor evaluations of fragrance products and ensuring compliance with client specifications.
• Maintaining quality systems and industry standards across all QC processes.

• Develop, implement, and maintain quality control policies, procedures, and best practices.
• Lead and manage a team of Quality Control technicians, providing coaching, guidance, and performance feedback.
• Conduct regular quality audits and inspections, including vendor scorecards and supplier audits.
• Oversee customer-requested audits and ensure audit readiness.
• Collaborate with production to identify and resolve quality issues promptly.
• Analyze QC data and implement corrective and preventive actions.
• Maintain detailed records of QC activities, tests, and non-conformities.
• Identify opportunities for process improvement and efficiency gains.
• Conduct root cause analysis and corrective action planning for deviations.

• Perform raw material and finished product inspections, including odor evaluation.
• Ensure compliance with client, regulatory, and internal standards.
• Support work scheduling as directed by the Quality Shift Manager.
• Maintain clear and timely communication with other departments.
• Assist with documentation and follow-up reporting.

• Lift and place items up to 40 lbs onto waist-height surfaces; carry up to 25 lbs.
• Frequent use of hands and fingers; sit for extended periods; distinguish basic colors.
• Hear and understand directions in a noisy environment.
• Visual acuity to judge distance, identify details, and view computer screens.

• Bachelor’s degree in Chemistry, Microbiology, Engineering, or related field.

• Minimum 5 years of leadership experience in Quality Control.
• Experience in odor evaluation and product assessment.
• Knowledge of Good Manufacturing Practices (GMPs).
• Audit experience and readiness with regulatory compliance (FDA, ISO, EPA).
• Cross-functional leadership and project management experience.
• Strong analytical, problem-solving, and decision-making capabilities.
• Technical writing and documentation skills.
• Excellent verbal and written communication; ability to convey complex data clearly.
• Leadership, team-building, and interpersonal skills.
• Ability to work under pressure, manage deadlines, and prioritize tasks.
• Proficiency in common PC applications.

• Apply rational problem-solving to diverse operational situations.
• Interpret written, oral, and visual instructions accurately.
• Compose routine correspondence and provide timely follow-up communication.