Veterinary Receptionist - Duke Animal Hospital

Veterinary Receptionist - Duke Animal Hospital

Join Mission Pet Health as a Veterinary Receptionist at Duke Animal Hospital. The role offers a supportive environment and a chance to work with a dedicated veterinary team in Chicago.

Duke Animal Hospital provides exceptional, trusted care in a welcoming environment, with a focus on education and high‑quality medical services. The practice has recently expanded its services and hours to meet community demand, ensuring stability and success.

• Director of First Impressions: manage a multi‑line phone system, greet clients, and maintain a positive, compassionate tone.
• Seamless Care Coordination: maintain accurate medical records, manage appointment schedules, and handle financial transactions.
• Advocate for Pet Health: educate clients on preventative care and available hospital services.
• Embody Compassion and Empathy: provide a calming presence for clients and show empathy toward each pet.

• Passion for excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment.
• Strong organizational skills and the ability to prioritize and multitask in a fast‑paced environment.
• Collaborative, team‑first mindset with independence and guidance.
• Preferred experience with veterinary software; flexible schedule, including weekends and holidays.

Mission Pet Health offers stability of a local practice combined with comprehensive benefits and resources.

Competitive hourly rate based on experience, plus a comprehensive benefits package.

Health, Dental, and Vision insurance;
Employee Assistance Program.

401(k) retirement plan, Life Insurance, Short‑Term Disability.

Educational assistance available for AVMA‑accredited veterinary technician programs.

Nationwide community of over 20,000 veterinary professionals for collaboration and career growth.

Paid time off, discounted veterinary care for own pets, free 24/7 access to doctors via Teladoc.

Founded by veterinarians, Mission Pet Health believes local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization supports over 850 hospital teams with hyper‑local resources.

Driving the award‑winning culture are the WAG values – Work Together, Amaze, and Grow.

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.