Veterinary Receptionist - PT

Welcome to Companion Hyde Park - Stony Island, where we believe quality medicine starts with compassionate teammates. We are proud to be an AAHA Accredited small animal practice, a distinction that confirms our unwavering commitment to the highest standards of veterinary care. If you are looking for an opportunity where your skills will be valued and where you can immediately contribute to top-tier patient outcomes, this is where you can do your best work.

Joining our practice means becoming part of a supportive network dedicated to helping all teammates succeed. We understand that career satisfaction requires constant growth. That is why we provide robust programs to help you achieve your professional goals, whether that means pursuing credentialing as a technician, stepping into a leadership role, or expanding your clinical knowledge through continuing education. We prioritize creating a positive workflow environment where every member of the team is empowered and heard.

As an AAHA accredited small animal practice, we focus on delivering comprehensive services, from advanced diagnostics to complex treatment plans. Our veterinarians and credentialed technicians have access to internal specialty consultations and resources across our network, ensuring that complex cases are managed with collaborative expertise. Our continuous education programs ensure that you are working with the latest evidence-based protocols in a facility optimized for efficient and precise clinical workflows.

Our hospital is located in the vibrant, history-rich city of Chicago, Illinois. Choosing to practice here means accessing world-class culture, dining, and entertainment just steps outside the clinic door. You can spend your free time exploring iconic architecture, enjoying incredible lakefront parks, or immersing yourself in the unique neighborhood offerings that make the Windy City famous. Chicago offers an exciting, fast-paced setting for veterinary professionals looking for an enriching community experience.

Job Description

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

A competitive hourly rate based on your experience, plus a comprehensive benefits package.

Comprehensive coverage including Health, Dental, and Vision insurance, plus access to our Employee Assistance Program (EAP).

Plan for your future with a 401k retirement plan, plus Life Insurance and Short-Term Disability options.

For those interested, educational assistance is available to enroll in AVMA-accredited veterinary technician programs.

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