External Transfer Coordinator - Bed Nights

The salary range for this position is $43.00 - $68.80 (Hourly Rate). Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement.

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well‐being while providing protection for unexpected life events. Please visit our Benefits section located .org/benefits to learn more.

Northwestern Medicine is powered by a community of colleagues who are purpose‑driven and committed to our mission to deliver world‑class care. Here, you’ll work alongside some of the best clinical talent in the nation, leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.

We recognize where you’ve been, and we support where you’re headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and a culture of service.

Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.

Create the life you envision for yourself with flexible work options, a Reimbursable Well‑Being Fund and a Total Rewards package that supports your physical, mental, emotional, and financial well‑being.

Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce‑led resource groups.

From discovery to delivery, come help us shape the future of medicine.

• $10,000 Tuition Reimbursement per year ($5,700 part‑time)
• $10,000 Student Loan Repayment ($5,000 part‑time)
• $1,000 Professional Development per year ($500 part‑time)
• $250 Well‑Being Fund per year ($125 for part‑time)
• Matching 401(k)
• Excellent medical, dental and vision coverage
• Life insurance
• Annual Employee Salary Increase and Incentive Bonus
• Paid time off and Holiday pay

The External Transfer Coordinator reflects the mission, vision, and values of Northwestern Memorial, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

This role is a registered professional nurse who facilitates the transfer of patients—including spinal cord/trauma patients—to NMH in collaboration with members of the health care team. Responsibilities include coordination of the optimal patient placement on appropriate nursing units, communication between sending and receiving nursing units, hospitals and physicians. The coordinator interfaces with internal and external parties to facilitate patient bed assignment, supplies, and equipment.

The External Transfer Coordinator manages the cost of care through insurance verification and approval, level of care assignment and problems solves other related issues as they are identified.

• Intake coordinator for all external transfers including spinal cord/trauma transfers.
• Ensures that NMH physicians will accept the patient and that communication with the sending hospital is complete.
• Integrates and coordinates the complex communication that occurs between NMH physicians and the sending physician/hospital to the nursing unit receiving the patient.
• Follows the appropriate established guidelines for a Spinal Cord Transfer vs. External Transfer accepted by an Attending physician.
• Assimilates information from multiple sources and determines appropriate bed placement to provide safe, quality care.
• Assures safety and security of patients and staff.

• Demonstrates clinical competence.
• Demonstrates cost‑effective approach to bed assignment in terms of equipment, supplies and all other resources.
• In all areas of clinical practice follows established policies and procedures.
• Assesses and intervenes in critical situations involving patient assignments, staff, visitors, and consults with manager, director, or hospital administrator for guidance as needed.
• Provides…