Director OF Nursing Operations, Medical-Surgical

Job Summary

The Director of Nursing Operations, Medical-Surgical will be responsible for providing leadership, administrative, and clinical direction to a designated nursing division within Cook County Health (CCH). Ensures the divisional nursing care delivery system operates according to established CCH mission, vision values and goals: integrity of care, efficiency, safety, and quality standards.

• Collective Bargaining:
  Review applicable Collective Bargaining Agreements and consult with Labor Relations to generate management proposals
• Participate in collective bargaining negotiations, caucus discussions and working meetings
• Discipline:
  Document, recommend and effectuate discipline at all levels
• Work closely with labor relations and/or labor counsel to effectuate and enforce applicable Collective Bargaining Agreements
• Initiate, authorize and complete disciplinary action pursuant to CCH system rules, policies, procedures and provision of applicable collective bargaining agreements
• Supervision:
  Direct and effectuate CCH management policies and practices
• Access and proficiently navigate CCH records system to obtain and review information necessary to execute provisions of applicable collective bargaining agreements
• Management:
  Contribute to the management of CCH staff and CCH system development and success
• Discuss and develop CCH system policy and procedure
• Consistently use independent judgment to identify operational staffing issues and needs and perform the following functions as necessary; hire, transfer, suspend, layoff, recall, promote, discharge, assign, direct or discipline employees pursuant to applicable Collective Bargaining Agreements
• Work with Labor Relations to discern past practice when necessary

• Establishes performance goals and objectives for the nursing division in accordance with Department of Nursing policies, practices, and objectives.
• Monitors and evaluates the overall nursing care delivery system within the nursing division to ensure integrity of patient care within established efficiency, safety, and quality standards.
• Makes rounds to assess and evaluate patient care needs and to ensure care delivered meets Standards of Care and Practice criteria for the designated specialty as required by state, federal or nursing association guidelines.
• Responsible for ensuring that nursing personnel provide optimal customer service and an exceptional patient experience.
• Collects, reviews and analyzes patient acuity and staffing data to determine staffing patterns and project staffing needs, to ensure adequate staffing within each unit of the nursing division.
• Works with Nursing Leadership to develop division specific quality and safety initiatives. Evaluate nursing division's quality performance and implement corrective actions.
• Participates in development, implementation and evaluation of the nursing division's Performance Improvement Program. Works with Nursing Coordinators, On-Duty Administrators and other supervisory staff to ensure the integration of performance improvement activities into daily practice.
• Establishes and reviews individual performance goals for unit Nursing Coordinators. Ensures they are educated and informed of all Department of Nursing policies, procedures, performance improvement, and quality initiatives.
• Provides direction to Nursing Coordinators in the recruitment and training of qualified clinical staff. Provides guidelines to Nursing Coordinators and nursing education department to ensure continuous education and current, updated certification and licensure of clinical staff.
• Participates in fiscal planning for the nursing division. Reviews expenditures and budget to ensure labor costs and expenses are within established annual guidelines.
• Demonstrate and promote an awareness of patient rights; provides training to staff to ensure their knowledge and awareness of patient rights; functions as a patient advocate.
• Prepares and submits divisional performance reports on a monthly, quarterly and annual basis.
• Participates in nursing committees, medical and ancillary committees to ensure nursing division is actively linked to and in collaboration with all patient care system
• Performs other related duties as required.

Reports to the Chief Nursing Officer

• Licensed Registered Professional Nurse in the State of Illinois OR must be able to obtain licensure prior to starting employment
• Master's Degree in Nursing, Public Health, Health Administration, or Business Administration from an accredited college or university
• Five (5) years of nursing management experience with a large scope of responsibility within the nursing clinical area assigned/posted of MEDICAL-SURGICAL
• Must possess an Advanced Cardiac Life Support (ACLS) certification

• Certified in area of specialty
• Nurse Executive-Board Certified (NE-BC)
• Management experience in a unionized environment
• Prior inpatient,…