Training & Education Coordinator + Help Desk Support

Open Date
12/2/2025

About the Organization
At IPHI, we collaborate to advance health justice through equitable policy, systems, and institutional change. We lead and foster multi-sector partnerships and transformative initiatives that address health disparities, particularly for those communities that are historically marginalized. With a deep commitment to equity, we envision a future where all communities have a fair and just opportunity to be healthy and thrive.

IPHI supports this mission through a variety of strategies, including the facilitation and convening of cross-sector coalitions, training and technical assistance, policy advocacy, community engagement, and information sharing. Our work strengthens public health systems, influences equitable policies, and builds capacity for sustainable change at the community, institutional, and systems levels.

We are looking for individuals who are passionate about health equity, systems transformation, and collaborative approaches to public health. If you're driven by a commitment to justice, community-led change, and strategic action, we invite you to explore opportunities to join our team.

Please visit (Use the "Apply for this Job" box below). for more information about IPHI.

Description

ABOUT THE CENTER FOR HEALTH INFORMATION SHARING AND INNOVATION (CHISI)

The Center for Health Information Sharing and Innovation (CHISI) supports the meaningful sharing of data to address social drivers of health, center community power, and promote systems change. We plan, incubate, and implement data-driven, multi-sector policy and program initiatives that improve public health, healthcare, and social sector systems.

A signature CHISI project funded by the Cook County Bureau of Economic Development, IPHI serves as the backbone organization for the community-centered Chicago Region wide Community Information Exchange® (CIE). A Community Information Exchange, or CIE, is a network of health and social service organizations and agencies that develop shared governance to support the health-related social needs of community members who face multiple, often related, challenges (e.g., food insecurity, unstable housing, and access to health care).

JOB SUMMARY:

The Training & Education Coordinator + Help Desk Support plays a key role in equipping CIE partners with the knowledge, tools, and guidance needed to effectively engage in data sharing and coordinated care. This position supports the design, delivery, and continuous improvement of partner learning experiences, ensuring high-quality onboarding and system adoption across diverse sectors. In addition to supporting training and education, this role shares responsibility for providing Help Desk support alongside the Data Steward and Community Partnerships Coordinator-serving as a first point of contact for partner inquiries, troubleshooting, and ticket resolution.

The ideal candidate combines organizational strength, attention to detail, and a collaborative spirit with a strong interest in public health and adult learning.

This position is full-time, exempt, and reports to the [title/role]. IPHI's standard work week is 37.5 hours.

The IPHI operates in a dynamic funding environment, and the availability of specific program funding may evolve over time. While the position you are applying for is currently supported by existing funding, future changes in funding sources could impact the associated program. IPHI is committed to supporting our staff and will work to transition employees into other programs within the organization should program funding shift.

We value transparency and open communication and will keep employees informed of any significant funding developments that may affect their positions.

To apply: Click the Apply Button above. Complete applications must include a resume, cover letter, and completion of an online questionnaire. Only complete applications will be reviewed. The cover letter should compare your qualifications, experiences, and interests to the duties, responsibilities, and qualifications listed below for the position. Applications will be considered on a rolling basis until the position is filled.

DUTIES AND…