Senior Manager of Housing Services; Bilingual​/Spanish

Full time | KO Business Solutions | United States

Posted On 01/14/2026

Work Experience 4-5 years

Nonprofit Charitable Organizations

$60,000 - $70,000

State/Province Illinois

City Chicago

60624

KO Business Solutions is proud to work with adynamic nonprofit dedicated to improving the quality of life in underserved communities by reducing health disparities through self-empowerment, holistic health education, and direct services. They offer comprehensive HIV care, harm reduction, and outreach programs grounded in equity, compassion, and community empowerment.

We are seeking a Senior Manager of Housing Services to join our client's team. This individual willlead intake and homelessness prevention programs designed to support vulnerable families at risk of or experiencing homelessness. They will oversee housing placements, financial assistance efforts, and team operations while developing innovative strategies to ensure housing stability. The Senior Manager of Housing Services role blends direct client engagement, team leadership, and strategic collaboration with community partners.

Location
:

Chicago, IL

Key Responsibilities:

• Manage daily operations of
  Intake & Homelessness Prevention Programs
• Supervise Housing Navigation and Case Management Specialists, including training, coaching, and performance reviews
• Collaborate on innovative programming to support families at risk of homelessness
• Ensure program compliance with documentation, policies, and data accuracy
• Conduct staff audits, oversee file integrity, and manage reporting metrics

Direct Client Support

• Provide intake assessments, biopsychosocial evaluations, and housing placement services
• Offer non-medical case management—linking clients to community resources, benefits, and service providers
• Conduct home visits, accompany clients to appointments, and participate in community outreach and events

Community Partnerships & Outreach

• Build and maintain partnerships with landlords, housing agencies, and service providers
• Coordinate with Coordinated Entry Access Points and community stakeholders
• Represent the organization at external housing forums, community events, and strategic meetings

Qualifications and skills:

• 5+ years of experience in housing, human services, or case management
• 1+ year in a supervisory role managing staff or programs
• Bachelor’s Degree preferred (Social Work, Public Health, Psychology, Nonprofit Administration, or related fields)
• Strong knowledge of Trauma-Informed Care, Harm Reduction, and housing navigation
• Familiarity with federal, state, and local housing contracts, program guidelines, and service delivery models
• Strong leadership, problem-solving, and mentorship skills
• Excellent communication and organization abilities
• Comfortable using Microsoft Office Suite and client databases
• Culturally competent with experience serving African American, Latino, and LGBTQ+ populations
• Experience with HIV/STI testing and HIV care a plus
• Valid driver’s license and reliable transportation required
• 401(k)
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Equal Opportunity Employer

KO Business Solutions is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws