Coordinator, Volunteer Programs

Position Description

Title: Coordinator, Volunteer Program
FLSA Status: Part-time Hourly, non-exempt
Department: Programs
Reports To: Manager, Programs

Chicago Cares is redefining volunteerism. We are committed to community-driven service: service co-designed in partnership with Chicago’s most impactful community leaders and organizations on the south and west sides. We serve “with” not “to”. Through community-driven service, we build connections and bridges among diverse people in the face of great division and disconnection. Our work to change hearts and minds isn’t a luxury right now.

It is a necessity for a just society. We can’t legislate our way to caring about one another. We must do it person by person. Service can help us build the city we all deserve. It can be a force for a more caring and just society. Chicago Cares is building the empathetic and connected community that is required for an inclusive and healthy city.

The Program team builds a culture of volunteerism and civic engagement in Chicago. The team is responsible for volunteer engagement and capacity building models that diversify service opportunities, advance civic action in our city, and help volunteers find, champion and lead on causes about which they care. The team is a catalyst for change by promoting diverse civic action opportunities and equipping organizations and corporations, small and large, and civic leaders, young and old, to build a more vibrant and equitable Chicago.

• Diversifies civic action in partnership with organizations that provide pathways to deeper engagement in service, philanthropy, voice, vote and collective action.
• Develops leadership across the corporate, non-profit, and civic landscape and cultivates volunteers for civic leadership.
• Strengthens the non-profit and corporate sectors’ strategic use of volunteers through capacity building engagements, consulting, and employee engagement opportunities.
• Connects volunteers, across lines of difference, to community-led and collective impact change efforts.
• Builds empathy and a deeper understanding of the assets and challenges of Chicago’s neighborhoods.
• Cultivates and inspires volunteers to serve in new and different ways.

• Volunteer Project Support:
  Supply Procurement, Packing, Delivery and Management
  • Ordering, receiving, shopping for necessary supplies
  • Packing, organizing, prepping and delivering supplies for volunteer engagement models
  • Supporting project managers and coordinators in staging supplies and preparing project sites for volunteer events.
  • Organizing, inventorying and delivering kits and items produced at volunteer engagement models to their respective community partners
  • Preparing and managing paperwork and printed materials for projects
• Volunteer Project Support:
  Day of Event Support
  • Staffing volunteer engagement models, providing leadership, volunteer engagement, education and task support.
  • Providing project preparation and project close-out support, including prep day support and execution, site set-up and deliveries, and site clean-up and after event deliveries
  • Lead small groups of volunteers to complete assigned tasks at one-day events and/or public-facing programs.
• Volunteer Project Support:
  Warehouse Maintenance
  • Cleaning, organizing, inventorying, and managing supplies, equipment and materials at the warehouse(s).
  • Packing, unpacking, and sorting supplies, equipment and materials pre- and post-project.
  • Maintaining and communicating inventory
• Volunteer Project Support:
  Administration
  • Collecting, entering, and communicating data for projects, including attendance logs for volunteers, evaluative data, expenses and survey results.
  • Utilize data management systems to review, edit, and post volunteer projects.
  • Conduct community partner meetings.
• Other administrative and project support, as needed.
• Other duties as assigned.

• Commitment to working outside traditional work hours and schedules
• Access to reliable transportation
• Ability to work collaboratively with our staff, corporate partners, community partners, and volunteers
• Comfort and experience with administrative tasks like data…