Coordinator, Compliance Monitoring

Overview

TITLE: Coordinator, Compliance Monitoring

REPORTS TO: Program Manager, Compliance Monitoring

STATUS: Full time/ Non Exempt

LOCATION: Chicago, Illinois, (Hybrid/remote schedule)

SALARY RANGE: $47,009 - $62,370 (range commensurate with experience)

ABOUT ALL CHICAGO MAKING HOMELESSNESS HISTORY (ALL Chicago MHH):

All Chicago MHH’s mission is to unite our community and resources to provide solutions that ensure and sustain the stability of home. On any given night, nearly 12,000 Chicagoans do not have a place to call home. These are our neighbors and together we can ensure that we all have stable homes.

All Chicago MHH prevents and ends homelessness through emergency financial assistance, community partnerships, data analytics, and training and research. We strengthen our community’s collective efforts to prevent and end homelessness, guided by a vision of impact, influence, and inspiration. As our name implies, All Chicago MHH brings together homeless service providers, non-profit partners, donors, and people with the lived experience of homelessness in a strategic effort to make homelessness history in Chicago.

We bring a sense of collaboration to our work and actively seek solutions through partnership! Come to work with passionate, like-minded colleagues in a supportive environment as we help end homelessness. Learn more chicago.org.

We are looking for a Compliance Monitoring Coordinator to serve a critical role in coordinating and executing monitoring of partner agency performance. The ideal candidate has excellent communication and data analysis skills and is able to manage various activities and responsibilities simultaneously. The Coordinator will be responsible for ensuring performance monitoring and technical assistance work is completed on time, producing high quality deliverables, and supporting partner agencies in performance improvement.

• Communication: Communicates clearly and collaboratively through written and verbal methods and with diverse stakeholders.
• Detail orientation: Attentive to the accuracy and consistency of small details in tasks and written assignments.
• Critical thinking: Approaches problems methodically and creatively. Uses curiosity to ensure understanding of problems and propose solutions.
• Project Management: Able to plan and complete projects with multiple steps. Stays organized and meets deadlines while managing simultaneously occurring projects.

• Coordinate compliance monitoring activities by creating and adhering to workplans, timelines, and schedules.
• Develop tools to use during the monitoring process, including review criteria, review tools, spreadsheets, reports, and surveys.
• Implement monitoring activities by assessing policies, files, and data for alignment with criteria.
• Use data to assess the performance of partner agencies and identify opportunities for improvement.
• Collaborate with team members to create and provide technical assistance and training resources that support agencies in improving performance outcomes and/or compliance.
• Develop knowledge of rules and regulations and support others in understanding how to demonstrate compliance with them.
• Plan and facilitate meetings with internal program teams and partner agency staff.
• Raise challenges with the Program Manager to support troubleshooting, as needed.
• Respond to requests for information from partner agencies and community members seeking resources and assistance.
• Other duties as assigned

• Bachelor's degree in Social Work, Psychology, Social Justice or another related field OR an equivalent combination of education and experience.
• Possessing 2-3 years of experience in the field(s) of homelessness service delivery and/or housing is strongly preferred.
• Experience with HUD-funded programming, Coordinated Entry and/or the Homeless Management Information System (HMIS) is preferred.
• Excellent skills with Microsoft Office products including but not limited to Excel, Word, PowerPoint, and Outlook.
• Ability to prioritize, meet deadlines, and manage changing priorities.
• Ability to respond effectively to inquiries, complaints, or concerns, as presented by staff, consumers, service providers, and other stakeholders.

We offer a comprehensive benefits package which includes medical, dental, vision insurance, and disability, employer-matched retirement plan, paid leave, and more.

Please submit resume, and respond to pre-screen questions and salary range requirement.