Associate Director Donor Relations

Overview

Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

Olympia Center

This position provides leadership and strategic direction as the Donor Relations team handles four primary areas of programming critical to deepening life-long donor relationships: acknowledgement, recognition, stewardship and accountability. This position plays a critical role in managing members of the donor relations team and overseeing several key areas of focus in support of a comprehensive Donor Relations program. The position reports to the Senior Director of Donor Engagement and Communication and works in collaboration with partners across the Foundation.

• With Senior Director of Donor Engagement and Communication, set priorities for overall Donor Relations team and partner on annual program plan and goals.
• Provide strategic and proactive oversight of Donor Communications program ensuring a seamless and donor-centered approach to engagement and stewardship communications.
• Manage impact and endowment reporting processes. Work with communications, creative, finance, and fundraising teams to ensure timely production of reports and fulfillment of stewardship obligations to donors. Serve as a primary resource for questions related to fund financials.
• Supervise and provide mentoring and guidance to the Development Coordinator and Donor Relations Gift Officer(s) to ensure a high-quality donor experience.
• Build cross-team partnerships to develop and manage stewardship plans to steward, engage and recognize donors to key programs and initiatives.
• Think creatively and strategically about revising existing programs and developing new ways of stewarding donors and engaging prospects.
• Partner with Donor Relations team members to develop strategies and tactics to fulfill event stewardship, donor gift program and dedication activities.
• Support other Donor Relations activities and initiatives as needed.
• Actively participate in benchmarking and best-practice sharing with local and national colleagues.

• Bachelor’s degree from an accredited college or university or comparable professional experience required.
• Minimum of three years of management experience, preferably in a healthcare or higher education setting and/or in Stewardship or Donor Relations.
• Discretion with confidential materials required.
• High level understanding of financial data and basic understanding of accounting required.
• Exceptional written communication and editing skills required.
• Excellent organizational and interpersonal skills, as well as creativity and resourcefulness required.
• Ability to work independently in a deadline-oriented team environment required.
• Attention to detail and the ability to prioritize and execute multiple projects under demanding deadlines are essential.
• Excellent customer service and social skills and high emotional intelligence to best communicate with a wide range of audiences.
• Ability to quickly reprioritize to ensure resources (e.g., work group members, systems, tools, etc.) are in place to achieve objectives. Responds positively and is supportive of change initiatives.
• Prior experience with Blackbaud, Raiser’s Edge, or similar software required.
• Ability to work independently in a deadline-oriented team environment required.
• Excellent organizational and interpersonal skills as well as creativity and resourcefulness.
• A team-based attitude is necessary to work with internal and external constituencies.
• Current or past membership in the Association of Donor Relations Professionals preferred.

Bachelor s Degree (Required)

$99,840.00-$ Salary

At Lurie Children’s, we are committed to competitive and fair compensation aligned with market rates and internal equity,…