Development Coordinator

Department: Elks National Foundation (ENF)
Reports To: Manager of Development and Events

The Elks National Foundation (ENF) is the charitable arm of the Benevolent and Protective Order of Elks. Established in 1928, ENF helps Elks Lodges build stronger communities by investing in programs that support veterans, youth, college scholarships, and community services across the country. Each year, ENF distributes millions of dollars to support local impact in nearly 1,800 communities nationwide.

Headquartered within the historic Elks Memorial and national campus in Chicago, ENF provides leadership, donor stewardship, grantmaking, and program support that advance the Elks’ mission of service and “quiet good deeds.”

At the ENF, our employees are our greatest strength. Team members value:

• Mission-Driven Work: Directly support charitable programs that change lives.
• Professional Development: ENF invests in training, certifications, and opportunities to grow.
• Supportive Environment: Collaborative, respectful, and aligned with the Elks’ commitment to service.
• Historic Setting: Work inside one of Chicago’s most architecturally significant campuses.

The Development Coordinator is a key member of ENF’s fundraising team, supporting both individual donors and national fundraising volunteers. Reporting to the Manager of Development and Events, this role assists in executing ENF’s fundraising plan, managing volunteer resources, supporting donor stewardship efforts, and coordinating program and event logistics.

This position is ideal for a customer-focused problem solver who is thoughtful in communication, highly detail-oriented, and eager to grow skills in fundraising and donor relations.

• Serve as the primary customer service contact for donors, volunteers, and prospects.
• Greet and assist callers transferred from an automated phone system and respond to inquiries via phone, email, and written correspondence.
• Originate and manage all forms of professional communication and correspondence with donors and volunteers.

• Provide day-to-day administrative and project support to the Manager of Development and Events.
• Execute assigned development projects and manage routine administrative details for the department.
• Support fundraising initiatives, campaigns, and program-related activities.
• Serve as the point person for volunteer resources, including request fulfillment, promotion, and instructional support.
• Collaborate with internal departments on giving opportunities for major donors, supporting donor stewardship and cultivation efforts.

• Perform data entry, data extraction, and routine database maintenance to support daily, weekly, and monthly departmental tasks.
• Assist with gathering, summarizing, and organizing data for reports and fundraising analysis.

Required

• One or more years of related administrative, development, fundraising, or customer service experience.
• Strong attention to detail in composing, typing, and proofreading materials.
• Ability to establish priorities, meet deadlines, and manage multiple tasks simultaneously.
• Excellent written and verbal communication skills, including spelling and grammar.
• Strong phone presence and professional demeanor.
• Ability to work independently, take initiative, and make decisions without direct supervision.

Preferred

• Familiarity with Microsoft Office applications.
• Experience with Salesforce Nonprofit Cloud (NPC) or similar donor databases is a plus.
• High level of interpersonal skills with the ability to handle sensitive and confidential information.
• Demonstrated poise, tact, and diplomacy when communicating across multiple generations and audiences.
• Strong organizational and analytical skills, including the ability to identify problems and propose solutions.
• Ability to work both independently and collaboratively as part of a team.
• Strong sense of responsibility, follow-through, and accountability.
• A sense of humor and positive, service-oriented attitude.

• Employment Type: Full-Time, Nonexempt
• Work Hours: 8:30 AM – 4:30 PM (Monday–Friday)
• Location: Chicago, IL (CTA accessible; on-site parking…