Change Manager, Workplace

Join the Workplace Change Centre of Excellence (CoE) as a Workplace Change Manager and contribute to elevate the workplace experience for BMO colleagues. We are looking for a versatile, tech-savvy communicator who thrives on creating clear, engaging communications, improving processes and leveraging technology to deliver seamless solutions. In this role, you will:

• Collaborate with each Project Pillar across Real Estate and Technology to lead change management activities, build communications and presentations throughout projects involving the movement of people, ensuring our leaders, stakeholders and other impacted audiences understand the change and what it will mean for them and their teams.
• Partner with project team to develop impactful communications and materials that enhance stakeholder engagement throughout Workplace Transitions.
• Leverage your technical skills to design and implement solutions that simplify workflows, close process gaps and enhance efficiency as well as identify opportunities for improvement through your conversations.

• Communications & Visual Design
  • Leverage CoE templates to develop high quality, tailored and visually engaging content, presentations, visuals and communications that engage stakeholders throughout workplace transition projects.
  • Build timelines, workback schedules, transition plans, in collaboration with project team.
  • Serve as trusted communicator, effectively engaging teams and guiding partners through moves and transitions.
  • Proactively identify emerging issues and risks, adjusting communication strategies and materials to navigate non-routine situations.
  • Oversee the transition to Business-as-usual, gathering feedback through surveys and stakeholder sessions to inform future project improvements.
• Process Optimization & Automation
  • Identify opportunities for improvement and design streamlined workflows through digital tools to improve operational efficiency, supporting our Digital First priority.
  • Lead cross-functional efforts to close process gaps and establish best practices to ensure effective implementation. Consistently refine templates, tools and processes by gathering stakeholder feedback and proactively recommending and implementing enhancements to streamline workflows improve future projects.
  • Broader work or accountabilities may be assigned as needed.

• Experience:
  
  5–7 years in process improvement, communications, and change management, ideally within corporate real estate or large-scale workplace transitions.
• Education:
  
  Post‑secondary degree in a related field.
• Technical
  
  Skills:
  
  Advanced proficiency in PowerPoint (for compelling presentations), Word (for clear, streamlined communications), Excel, and Power Apps to support process improvement opportunities. Design experience is an asset.
• Communication skills:
  Exceptional verbal, written, and presentation abilities, able to translate complex ideas into clear, visually engaging narratives.
• Work style:
  Highly organized, detail‑oriented and able to manage multiple priorities while delivering high‑quality outputs in fast‑paced environment.
• Collaboration:
  
  Strong team player with proven ability to influence and engage diverse stakeholders across multiple groups.
• Analytical and problem solving:
  In‑depth ability to identify issues, propose solutions, and drive continuous improvement.

$74,000.00 - $ (Salaried)

Other compensation components and benefits information available. For more details, visit the Total Rewards page.

At BMO we are driven by a shared

Purpose:

Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs.

From in-depth training and coaching,…