Senior Community Marketing Manager

Overview

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Marketing & Communications

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We are looking for a passionate, creative, and experienced community marketing manager to deliver world-class marketing programs for Slack Developers, who build customized solutions to solve business challenges and deliver real business value with both Salesforce and Slack. You will be responsible for supporting the Slack Community program which brings Slack developers, admins, super users, and enthusiasts together to empower their success.

You will also be responsible for managing our presence at community events around the world. This role is multi-functional and hands-on, and is an outstanding opportunity for a real 360-degree marketer, who thrives on making an impact.

• Manage the operations of the Slack Community, including support for the Slack Community Workspace, Bevy, Trailblazer forums, Reddit, Stack Overflow, and more.
• Support the Slack Community Group program and leaders through new leader onboarding, regularly preparing new resources, providing marketing support, and troubleshooting issues 1:1 with group leaders.
• Analyze and provide insights for community by tracking KPIs and preparing regular reports.
• Manage and execute Slack's presence at community conferences and key developer events, partnering with the Salesforce community team and community leaders, including on-site event support.
• Partner with the Salesforce, Mule Soft, and Tableau community teams to implement best practices and processes for Slack Community operations.
• Build and scale community programs that empower community members to lead and execute independently.

• 5+ years of experience in marketing roles such as Community Marketing or Developer Marketing
• Deep understanding of the developer community and experience working with community leaders
• Strong verbal and written communication skills
• Passion for Slack, the product
• Relentless focus on the needs of the customer
• Results-driven: deep sense of accountability and the ability to drive large projects from start to finish
• Experience working with cross-functional teams to plan and execute community activities
• High energy and focus on making a positive impact
• Ability to work well under pressure and manage multiple tasks simultaneously
• Strong organizational and analytical skills
• Ability to travel to support community events globally (up to 25% travel)

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

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In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance,…