Conference Content Coordinator, Restaurant

Company Description

We're part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100.

Our purpose is to connect our customers to information and people that help them know more, do more and be more. No other company in the world helps more people share professional knowledge or make business connections.

We run around 800 events each year, create digital platforms based on engaging news and information content, and operate professional development programmes for individuals and businesses.

Job Description

This role is based in our 300 S Riverside Plaza suite 1600, Chicago, IL 60606, office.

Join Informa Connect and the dynamic Restaurant Conferences team as a Content Coordinator, where you ll play a pivotal role in shaping industry-leading conference experiences. Working directly with our Head of Restaurant Conference Content, you ll support content development by researching compelling agenda topics, cultivating speaker relationships, and managing conference programs that inspire meaningful connections within the restaurant industry.

You'll contribute to our premier event portfolio including Restaurant Leadership Conference, Global Restaurant Leadership Conference, FS/TEC, CREATE, Global Supply Chain Summit, NEST Conference & Events, and other flagship industry gatherings.

This role requires a detail-oriented professional who can ensure seamless experiences for attendees and speakers by creating cohesive narratives that align with event objectives and Informa's brand standards.

Key Responsibilities

• Research emerging industry trends, innovative topics, and thought leaders to develop compelling conference frameworks and agendas
• Collaborate with leadership to create cohesive narratives that align with event objectives and Informa s brand standards
• Develop session abstracts, speaker biographies, facilitator scripts, moderator guides, and promotional copy that drives registration
• Analyze market insights and attendee feedback to inform content direction and programming decisions
• Produce marketing collateral and website content that effectively communicates program value propositions
• Ensure all deliverables maintain consistent voice, messaging, and quality standards across platforms

• Identify, recruit, and onboard high-caliber speakers across the restaurant industry ecosystem
• Manage end-to-end speaker experience from contract execution through on-site support, including presentation guidelines, logistics coordination, and technical briefings
• Facilitate speaker preparation through organized rehearsals, prep calls, and asset collection processes
• Coordinate with production teams to ensure seamless technical execution and flawless presentation delivery
• Manage content uploads and digital asset libraries across conference websites, mobile applications, and platforms

• Maintain detailed content calendars and project timelines across multiple concurrent events
• Partner with marketing, sales, production, and finance teams to optimize program promotion, align messaging with business objectives, and ensure accurate budget tracking
• Manage speaker-related budgets including honoraria, travel, and accommodation expenses with coordinated vendor payments
• Support integrated marketing initiatives including social media campaigns, email marketing, and on-site promotional activities
• Collaborate with event operations to ensure content logistics align with venue requirements and technical specifications
• Implement process improvements to enhance efficiency, content quality, and cross-departmental workflows

• Monitor content performance metrics using analytics platforms and attendee feedback systems
• Conduct post-event analysis to identify improvement opportunities and measure ROI
• Develop recommendations for future programming based on data-driven insights
• Maintain comprehensive reporting on speaker satisfaction, content engagement, and audience response

Education & Experience

• Minimum 2 years of professional experience in conference content development, or conference programming preferred
• Demonstrated experience working in fast-paced, deadline-driven environments
• Previous experience in the hospitality, restaurant, or food service industry preferred
• Bachelor s degree in Marketing, Communications, Journalism, Event Management or a related field.

Technical Skills

• Proficiency in Microsoft Office Suite, particularly Excel, PowerPoint, and Word
• Familiarity with Event management platforms (e.g., Cvent, Salesforce) and analytics platforms (Google Analytics, event-specific reporting tools)
• Experience with presentation software and multimedia content management

Core Competencies

• Exceptional written and verbal communication skills with meticulous attention to detail
• Strong project management capabilities with ability to prioritize…